The quality and volume of loans we have originated over the years has enabled us to form great relationships with our lending sources, resulting in premium pricing, which we are able to pass on to you the consumer. We do not have a team of loan officers that require us to pay out large commissions, but instead have a core group of loan professionals that do not receive additional compensation for placing our clients into higher rate loans like many of our competitors.
Yes. The total closing costs shown include all lender fees and third party costs including our compensation.
Yes. At the time of your pre-approval, we can guarantee all the fees associated with your loan. The only exception to this may be caused by your appraised value. Your costs may change if your appraised value comes in lower than expected or if you decide to change your loan amount, as your loan to value is a key factor in pricing your loan.
There's no cost for completing an application and getting your loan pre-approved. Upon receiving your preapproval, you will be given an opportunity to lock your rate. When you decide to lock in an interest rate, we will require a credit card to order an appraisal. The cost of the appraisal is generally between $350 and $550 depending on your area, loan size and specifics of your particular property.
We do not charge a fee to lock in an interest rate; however, when you decide to lock in an interest rate we will require a credit card to order an appraisal. The cost of the appraisal is generally between $350 and $550 depending on your area, loan size and specifics of your particular property.
We recommend that you submit an application and get pre-approved before you begin your property search. This will give you a clear idea of what price, rates and loan types you will qualify for. Since we do not charge a fee for a pre-approval, there is no risk to you
Technology has enabled us the ability to work seamlessly with our clients that do not live within the vicinity of our office. For the majority of our clients, face to face meetings are not necessary; however, if you would like to meet us in person, you can always schedule an appointment to visit us at our office in Bellevue, WA.
The quality and volume of loans we have originated over the years has enabled us to form great relationships with our lending sources, resulting in premium pricing, which we are able to pass on to you the consumer. We do not have a team of loan officers that require us to pay out large commissions, but instead have a core group of loan professionals that do not receive additional compensation for placing our clients into higher rate loans like many of our competitors.
Yes. The total closing costs shown include all lender fees and third party costs including our compensation.
Yes. At the time of your pre-approval, we can guarantee all the fees associated with your loan. The only exception to this may be caused by your appraised value. Your costs may change if your appraised value comes in lower than expected or if you decide to change your loan amount, as your loan to value is a key factor in pricing your loan.
There's no cost for completing an application and getting your loan pre-approved. Upon receiving your preapproval, you will be given an opportunity to lock your rate. When you decide to lock in an interest rate, we will require a credit card to order an appraisal. The cost of the appraisal is generally between $350 and $550 depending on your area, loan size and specifics of your particular property.
We do not charge a fee to lock in an interest rate; however, when you decide to lock in an interest rate we will require a credit card to order an appraisal. The cost of the appraisal is generally between $350 and $550 depending on your area, loan size and specifics of your particular property.
We recommend that you submit an application and get pre-approved before you begin your property search. This will give you a clear idea of what price, rates and loan types you will qualify for. Since we do not charge a fee for a pre-approval, there is no risk to you
Technology has enabled us the ability to work seamlessly with our clients that do not live within the vicinity of our office. For the majority of our clients, face to face meetings are not necessary; however, if you would like to meet us in person, you can always schedule an appointment to visit us at our office in Bellevue, WA.
|
|
|
 |
|
The mortgage lenders at Sammamish Mortgage have been serving residents of Seattle, Bellevue and all of Washington and Oregon since 1992, and we love nothing more than hearing that we helped you with your lending needs. Sammamish Mortgage is a family owned, referral-based mortgage company that prides itself on building long-lasting business relationships based on integrity, trust and excellent business practices. For the best mortgage Seattle has to offer and all the latest mortgage origination news, please contact Sammamish Mortgage today.
Here are just a few of the Sammamish mortgage reviews from the last few years:
4-25-2012 - Chris D - Issaquah, WA - I wanted to say that it has been a real pleasure working with both Ryan and Cory. Both of them have been super helpful in our first home purchase, especially with all the newbie questions I had. Your quick response and great service was the #1 reason why I ended up choosing Sammammish Mortgage over other brokers and lenders. Back in November/December when I was comparing different mortgage and lender companies, other lenders I spoke to were slow to respond to my emails. In addition, when I talked to them on the phone, they seemed disinterested and quite annoyed with all the questions I had being a first-time home buyer. When I talked to Ryan, on the other hand, he was super nice and very patient with answering all my questions. Even when he seemed busy, he always responded to my emails and calls right away. This directly led me to choose Sammammish Mortgage. Working with Cory has been a pleasure, as well. She always responded to my emails quickly and answered my questions with great precision.
I want to thank you guys for your great work and excellent service. I will definitely refer you guys to my co-workers and friends that are looking to purchase a home. Just keep up your great service and quick response and I'm sure you'll have many satisfied customers for years to come.
4-24-2012 - Steve F - Sammamish, WA - Dawn, Michael, Tony Thanks to all of you for your efforts to get our home refinanced. I'm very pleased with how things went and will certainly refer your good business on to friends and colleagues.
4-23-2012 - Brett J - Chelan, WA - Thank you so much! We appreciate all that you and everyone at Sammamish Mortgage did for us ! We will definitely send people your way.
04-08-2012 – Brian H – Woodinville, WA – You can receive an Instant Rate Quote on the website and daily rate info via e-mail, which allows you to see all the options for rates vs. closing costs. The process went very smoothly both times we refinanced with Sammamish Mortgage, and we paid very little to lower our rate. The application process went smoothly and our mortgage closed quickly. Excellent customer service and communication.
04-06-2012 Charles M - Sammamish, WA - Thank you for the good work on getting my mortgage refinance through on schedule and such that the terms were consistent with what was discussed at the onset of the process. The process was very smooth and timely so I didn't have to get worried about running up against the end of the interest rate lock period. I've had queries by friends and co-workers already when they have heard about my refinance asking about the interest rate and who I went through and I've been happy to say Sammamish Mortgage and things went very smoothly.
04-04-2012 - Kirkland, WA - Paul T - Thank you to your office for working on my loan and executing to get it done on time. I am glad to have worked with your office on this refinance and look forward to future loans as well!
03-29-2012 – Robert W – Bainbridge Island, WA – Sammamish Mortgage was very good to work with in all respects. They followed through with what the initially discussed as terms. We were also kept informed of our status of the loan application process. I would use the again and have recommended them to friends seeking to refinance.
3-28-2012 – Shauna E – Seattle, WA – We have refinanced our homes 10-12 times over the last 15 years. Sammamish Mortgage provided the most painless, straightforward process of any of the mortgage brokers we have used. The rates were excellent and the fees reasonable. We would use Sammamish Mortgage again.
3-28-2012- Dennis M – Seattle, WA – SM was easy do to business with and has great rates. I have already referred multiple co-workers to Sammamish.
3-22-2012 – Richard P – Redmond, WA – We chose to work with Sammamish because of their low interest rate, closing costs and it is a family owned business. We always got a live person to answer the phone and in this day that is very important. We also enjoyed having Eastlake Escrow right next door to your office so the two of you could coordinate paperwork.
3-20-2012 – Shellie T – Belfair, WA – I have worked with SM before and have has great experiences. They are professional, best rates, and the staff is always top notch! They responded to all our questions expeditiously, alerted us quickly when there were problems or additional paperwork needed to be submitted, and it seems like you are their only client J
3-19-2012 – Cedric F – Woodinville, WA – After talking with Mr. Ryan Shane, we felt that this mortgage company was the best for our refinance. We managed to get excellent service and the best rate. I received professional service in every way.
3-15-2012 – Grace K – Seattle, WA – Everyone at Sammamish was friendly, efficient and on top of their jobs.
3-9-2012 – David H – Bellevue, WA – I chose to work with SM because it’s a local company with good rates. The website was very informative and allowed me to investigate without having to”signup” and receive unwanted phone calls. So when I was ready to start my refinance the process was well understood. Then everyone quickly and professionally got back with me to get the process going! Everyone at Sammamish Mortgage was polite, professional and made me feel as if we had a team working for us. A very big thank you!
3-9-2012 - Chris G - Bothell, WA -Thank you very much. This was probably the smoothest refi I've ever done, which was much appreciated especially after my last experience with another company. I have already recommended your company to a few friends and will continue to do so.
3-2-2012 – Gene B – Gig Harbor, WA – Sammamish helped me get my original loans it was a good experience, so it was logical to go to them for refinancing. Also, they advertise very competitive rates. Sammamish is a thoroughly professional organization. They know their business and helped guide me though the maze of paperwork that threatens to overwhelm the current lending environment. And they’re nice while doing it.
3-1-2012 – Mary P – Edmonds, WA – The refinancing process was very user friendly and was one of the easiest loans I’ve ever encountered, and in these times, it says a lot! Tony was very attentive, professional and just a nice guy!
2-28-2012 – Christopher H – Port Ludlow, WA – Our sincere thanks to the staff at Sammamish Mortgage for the very fine service that was provided to us. From start to finish, your vigilance, thoroughness, and professionalism were very much appreciated. Thank you for treating our financial matters and our home as if they were as important to you as they are to us. Ryan was very reassuring at the beginning of the process, and Janel made certain that we were never concerned about the many details she addressed.
2-23-2012 – Leonora H – Bellevue, WA – Sammamish Mortgage came very highly recommended from a good friend. Your company was honest, efficient, courteous and informative.
2-19-2012 - Nan Ping W - Bellevue, WA - Michael thank you and your team for all the efforts in the process of our refinancing. We had a very positive experience with your professionalism and attention to the details. We look forward to other future opportunity in working with you.
2-18-2012 - Le Trinh T - Fife, WA - I wanted to thank Michael Shane very much for helping me with my refinance as well as my last refinance. I will certainly refer you to my friends who need help with loans in future. I am satisfied & very appreciated.
2-7-2012 – Paul L - Thanks for helping me out! Ryan and Dawn were very helpful, easygoing and super accessible. They answered when I called pretty much every time..or returned my call very quickly. Overall, this is the first time I’ve dealt with a mortgage company that I felt was honest and on my side and I ended up with a great deal that will save me a lot of money, which is of course the bottom line.
2-17-2012 – Larry R – Maple Valley – SM had the rate I wanted and the closing costs were great. Suffice it to say, I was very happy with your service and will definitely recommend your firm to others in need of financing.
2-14-2012 - Tony A - Mill Creek, WA - Michael, thank you for delivering fantastic value with my mortgage, your team got me a terrific deal with low closing costs. I will recommend your company to anyone looking for a mortgage, you guys are top notch professionals.
2-9-2012 – David S – Camas, WA – I had a fantastic experience. Every individual I came in contact with throughout the process was knowledgeable, focused and extremely effective in obtaining the information necessary to close my loan on time. It was a clean process with great flexibility in helping us when we moved up the closing date a few days for our convenience.
2-7-2012 – Dawn D – Kirkland, WA - Sammamish Mortgage has a great reputation in the mortgage industry. I also chose Sammamish Mortgage because of the online rating engine on the website. This allowed me to self-service rate quotes without filling out a form and waiting for a return phone call. Everyone at Sammamish Mortgage went above and beyond to make our difficult closing happen. The level of service and commitment was very impressive and we will forever be grateful to Jeanne and Suzanne for making our dream a reality. The folks at Sammamish Mortgage are outstanding and I highly recommend them.
1-31-2012 – Jeremiah L – Portland, OR – I chose to work with SM because they come highly recommended and I have had good experiences with them in the past. They are professional, diligent and offer some of the best rates.
1-30-2012 – Tin-Fook O – Bellevue, WA – Sammamish Mortgage has never disappointed me. They provided me with a low rate, closed the loan very fast and I received great service.
1-25-2012 – Pamela W – Bellevue, WA – Sammamish Mortgage was trustworthy, efficient and friendly – they make it easy.
1-20-2012 – Sean W – Seattle, WA - Thanks Michael, I really enjoyed doing business with you and your company. You took the time to explain things clearly and I never felt pressured or unsure about the decision. Thanks for a wonderful mortgage experience.
1-4-2012 – Daniel A – Auburn, WA – Sammamish Mortgage provides great rates and worked on my behalf. I felt respected and knew that I could trust them to handle my refinancing and I recommend their service.
12-27-2011 – Christopher G – Issaquah, WA – Sammamish did a great job both on my latest refinance as well as my original mortgage the year prior. Excellent communication and probably one of the most professional companies I have ever done business with.
12-23-2011 – Troy H – Federal Way, WA – Sammamish Mortgage offers several great benefits. For me the primary benefit is their online rate and fee quoting system. The fact that they actually provide that upfront every day 24/7 for you to query against and HONOR the offers/results means a lot when you make that critical decision of who to APPLY with and when to lock. Their rates, and fees (total cost) were the best I could find and their service (Loan Officer Ryan) and processors were very prompt in all aspects of my loan.
12-23-2011 – David N – Covington, WA – Besides great rates, Sammamish Mortgage provides several options on length of loan and loan costs. The staff is very professions and everything went smooth.
12-22-2011 – Kurt C – Renton, WA – Considering the turmoil that many unethical and perhaps criminal mortgage brokers and bankers have caused, it is refreshing to find a competent and responsible person to work with. Check their website, scope out what you think will work, then call and discuss your options. SM stood behind their quotes – including online – and did not bother me with gimmicks.
12-16-2011 – Williams M – Redmond, WA – If you’re looking for good rates AND good service, call Sammamish Mortgage.
12-14-2011 – Merlin S – Gaston, OR – Sammamish Mortgage offered the best rates in the country during the week I did a rate search. I compared 10 mortgage companies and narrowed it to three. Sammamish Mortgage has connections that beat them all. I was happy to choose a company from the Northwest.
12-12-2011 – Michael M – Spokane, WA – This is the second time that we have refinanced with SM and both times got the best rates, great customer service and timely results. We could not be happier. We have referred others and they have been pleased as well. The website is especially helpful – explains the process well and provides no-obligation calculators to help with decision making.
12-10-2011 – Jeffery M – Kirkland, WA – Sammamish Mortgage was a reputable broker with low costs and great service. They bend over backwards to get the job done. Kept in close communication prior to closing.
12-7-2011 – Gregory G – Bellingham, WA – I have worked with Sammamish Mortgage before and had a good experience. They are attentive, professional and thorough. I have always received great interest rates.
12-6-2011 – Kevin V – Seattle, WA – I will be recommending Sammamish Mortgage to everyone I know. Your team is quick, helpful and always responsive.
12-4-2011 – Bahadir O – Bellevue, WA – I was referred to Sammamish from a friend. I was very pleased with the staff, the process, competitive rates and the eventual closing. There were no surprises. Everything went along as planned. I would definitely recommend Sammamish Mortgage to others as well.
11-29-2011 – David L – Sammamish, WA – I would highly recommend this company for mortgages. I found their website useful when looking for the days rates.
11-26-2011 – Thomas M – Sammamish, WA – SM processed my documents quickly and the pricing was explained upfront and did not change as the process went on. The level of service I received was excellent.
11-25-2011 – Brenda T – Mill Creek, WA – I Thoroughly enjoyed working with both Michael and Tony. Both called me back promptly whenever I had questions and they were able to get our loan done on time for our purchase. Everyone I spoke with was very knowledgeable and professional, and friendly as well. If we ever need another loan, I would not hesitate to call them again. I would also highly recommend them to anyone else because they offer low cost loans AND provide great service—a rarity to get both in one place. Great job!
11-21-2011 – Dean S – Liberty Lake, WA – Sammamish Mortgage has been the best value on my last two refinances, no one even came close. My rates and terms have shrunk to levels I did not think were possible. I tell everyone to go to their website and get a quick quote, so they can compare other providers.
11-15-2011- Geir W – Kenmore, WA – It is always a pleasure working with Michael and his staff. They are competent, efficient and have complete integrity. Coupled with the lowest rates and extremely competitive closing fees, why go anywhere else?
11-10-2011 – Bob C – Maple Valley, WA – As a first time customer with Sammamish Mortgage, we were very pleased with the professional capabilities of SM. We have experienced several new home mortgages and about five refinances over my lifetime, and this was the very best in terms of handling everything with ease and with no surprised. Very highly recommended.
11-08-2011 – Dipen P – Sammamish, WA – I have worked with Michael previously and I’ve always received excellent service from him and everyone at Sammamish Mortgage.
11-03-2011 – Boyd H – Kirkland, WA – I found Sammamish Mortgage had the best rates and reviews on Angie’s List. You guys were helpful and worked hard to get me the best rate. I was informed along the way of what was going on and the closing happened quickly and accurately with no surprises.
11-02-2011 – Lowell D – Seattle, WA – We chose Sammamish because we’d had an awesome, easy experience with them before. Refinancing needn’t be a nightmare scenario. We took advantage of the low interest rates to refinance two properties. Sammamish made both experiences breezy and worthwhile. They kept an eye out for variables that would benefit us and explained details every step of the way.
10-28-2011 – Gilbert B – Issaquah, WA – I would use Sammamish Mortgage again and would not hesitate to refer them to my family and friends.
10-24-2011 – Sean W – Seattle, WA – Sammamish was honest, very clear and patient with me. You will have a hard time finding a better mortgage company. The other estimates I had from competing mortgage companies were not even close. They saved us a bundle of money and were very nice people too!
10-26-2011 - Nancy R - Seattle, WA - Cyndi and I are grateful for your expert handling of this refinance. Two of my sisters (and husbands) are trying to refinance in other states. Their biggest complaint is lack of responsiveness and communication by their mortgage companies. We have never felt this in our dealings with Sammamish Mortgage. It means a lot to always have a live person answer the phone, and to have emails returned promptly.
Michael, you're a true professional. Thank you for finding us a great rate and a good lender.
10-22-2011 – Robert B – Damascus, OR – As someone who was working from Portland, I was skeptical at first. The rates and testimonials seemed too good to be true. In reality everything that you said, you followed through on. Also, the level of service I got from Janel was OUTSTANDING. She literally made it so that we were able to close on time. I have already recommended you to others in the Portland area who are looking to either refinance or purchase a new home.
10-21-2011 – Candy L – Redmond, WA – I chose to come back to Sammamish Mortgage because I have used them successfully in the past… and Ron Wilcox is the best ever!!! You guys were superior in all regards… and yes, once again… it’s all about Ron Wilcox.
10-19-2011 - Ken A - Seattle, WA - I'd heard terrific things about Sammamish Mortgage from two co-workers who refinanced (or are now refinancing) with you - and theywere right. The service was terrific, all the way through.
10-18-2011 – Karl N – Seattle, WA – The combination of easy rate information displayed on the website and quick response to initial email questions led me to Sammamish Mortgage. The service was excellent and you guys made the process easy.
10-16-2011 – Susan T – Bellevue, WA – I was VERY impressed that I was contacted just a couple days before closing and offered a lower rate. That really made my day and convinced me that Sammamish Mortgage is the best company to recommend to friends. This was a very efficient and painless process. Job well done!
10-15-2011 – Alina D – Mount Vernon – The staff at Sammamish went above and beyond to help me with my refinance. Long hours, lots of paperwork, and always a friendly call from them made my experience excellent. Thank you.
10-12-2011 – John S – Fall City – The ads in Seattle Times and online search identified SM. Following an initial conversation with Ryan, I was impressed enough to take the plunge. Ryan and Janel were both professional and made the whole process easy. They looked out for me, the customer. This included a renegotiation for a lower rate. How could you not appreciate the effort? Thanks
10-12-2011 – Tim S – Federal Way – We worked with Sammamish because there was no hesitancy of working with us even when we were in HARP category. They were straightforward and provided full disclosure of actual costs incurred and had some of the lowest rates available. Overall I had a very positive experience.
10-9-2011 – Jeffrey H – Sammamish, WA – I have worked with Sammamish many times and am always pleased with their refi process.
10-3-2011 – Philip K – Bothell, WA – I am a return customer. The previous experience was positive as was this one. Thanks again for a very positive and professional refinance. I appreciate the knowledge sharing and guidance along the way.
9-25-2011 – Bryce G – Woodinville, WA – My experience with completing a refinance through Sammamish Mortgage was smooth and easy. They explained things patiently and thoroughly, the estimated costs were quite accurate, and there were no hang-ups or gotchas. It was really hassle-free, and enjoyable to get a great rate and little to no closing costs. Thanks!
9-17-2011 – Paul S – Auburn, WA – We trust Michael! It’s that simple, really. In this time of unscrupulous mortgage and other financial entities, Michael is in a class by himself. This was our 3rd mortgage with him and we will be back again if needed. Call Michael and you won’t need to worry about paying too much, finding a better rate or closing on time. They will even make sure, before the loan is closed, that the rate you locked has not gone down. If it has, they will negotiate the lower rate for you! Who does that? These guys do.
9-12-2011 – Coral E – Des Moines, WA – I felt very comfortable dealing with Sammamish Mortgage, especially talking to Jeanne who took her time to explain everything in very simple terms. I appreciate that very much.
9-7-2011 – Nancy L – Nordland, WA – Sammamish Mortgage was a bulldog. The best. Earned every penny. You are already on our watch list to refinance our primary first. We were happy with the service and follow-through. Great small company feel.
9-4-2011 – Michael T – Des Moines, WA – SM helped us meet a short deadline to obtain our loan and close our purchase. They provided accurate, efficient service for our loan transaction. Our realtor worked well with SM and the relationship benefited us by being smooth and efficient.
9-2-2011 – Dan M – Olympia, WA – I was referred to you guys through a friend. Thank you to Ryan, Janel, and everyone at Sammamish Mortgage. You guys did a great job!
8-26-2011 – Carrie M – Renton, WA – You guys had the lowest interest rates with the lowest closing costs while I was researching. Your estimates were accurate to what I actually paid, thank you!
8-21-2011 – Steve L – Bellevue, WA – Sammamish has the best rates and the best service!
8-13-2011 – Michael T – Covington, WA – My initial contact was based on an ad in the Times, and it was all good from there. I experienced prompt service, thorough explanation of the process and details, and a welcoming reception.
8-8-2011 – Kathryn B – Bellevue, WA – I chose your company because the rates listed online looked good, the Better Business Bureau recommendation was strong, and I wanted a local company with a positive history. We received very personal attention and accurate information.
7-31-2011 – Oliver D – Kirkland, WA – We were recommended to Sammamish Mortgage by a friend and they delivered a great rate, thank you!
7-23-2011 – Kirsten F – Bainbridge Island, WA – I chose to work with Sammamish because of their great rates and super helpful personnel. Dawn Hull was very helpful, cheerful and prompt with returning calls and emails.
7-17-2011 – Larry H – Bellevue, WA – SM was the best priced mortgage company I could find, they have a great online calculator and I’ve used them before so I trusted them. The estimated closing costs were accurate to what I actually paid and the service was great.
7-10-2011 – Yuliya S – Bellevue, WA – I have used their service before and they always deliver what they promise. It is my third time with Sammamish Mortgage and I’ll definitely use their services again in the future.
6-30-2011 – John C – Spanaway, WA – I turned to Sammamish Mortgage after months of waiting on another company. Given all the new obstacles and roadblocks the finance world is now faced with, my loan was still done with maximum efficiency. I would definitely recommend them and I would say that whether someone wants to know every detail of the process or just wants it handled without dealing with the minutia, Sammamish can be trusted to handle the job.
6-29-2011 – Nathaniel B – Bellevue, WA - It was great working with both Suzanne and Jeanne! After several bad experiences with mortgage brokers in the past, it's nice to find such a trustworthy company where everyone we worked with was so helpful and honest. My wife and I appreciate all the time they spent helping us feel comfortable with the transaction, and we will definitely be recommending Sammamish Mortgage to our friends. We look forward to working with them again in the future!
6-26-2011 Mu H – Redmond, WA – For a 15 year jumbo, Sammamish Mortgage ended up saving me a lot of money as they had much lower rates than others.
6-24-2011 – Stacey H – Redmond, WA – I chose to work with SM because they didn’t give me the run around about rates and presented the information clearly. They listened to our needs, presented a variety of options to us, and quickly processed our information as requested.
6-21-2011 – David P – Eatonville, WA – Sammamish Mortgage is accurate in their advertising, and very helpful and complete in attending to the details necessary for a home loan.
6-16-2011 – Erin W – Monroe, WA – Sammamish Mortgage offered the best rate I found and I have a history of receiving good service from their office. I really love that true and updated rates are posted on their website. I also tell everyone about the time Ron advised me to use another lender to take advantage of a credit they were offering. While Sammamish had the lower rate, it would have taken years to break even. I’ve been refinancing with Ron as rates have dropped many times since.
6-14-2011 – Barbara B – Renton, WA – We were very happy with the skill level of the staff at Sammamish Mortgage. Calls are returned promptly and people are friendly. Communication is very important to us and Sammamish Mortgage delivered. Well done. We’ve worked with them twice now and will again if the need arises.
6-10-2011 – Daniel C – Sammamish, WA – Good rates and the ease of working via e-mail were the reasons I chose to work with Sammamish Mortgage. Service was great and they were quick to respond. Easy to work with due to comfortableness with e-mailing documents. I like the information I was able to find through the website as well.
6-8-2011 – Bernadine A – Seattle, WA – I liked the way that Ryan filled out my loan application as it was very confusing for me to do. This refinance was the smoothest I have ever encountered. I could not be happier with the process and the ease that it all went together. Thank you.
6-3-2011 – Todd F – Spokane, WA – Their rates are good, closing costs were excellent, extremely professional and friendly staff, highly responsive to question and concerns. Sammamish made the entire process of buying a new home an easy one. I highly recommend them!
6-1-2011 – Brian W – Bellevue, WA – I had used Sammamish Mortgage in the past and went well so we did it again. Everything was smooth and the service was excellent.
5-17-2011 – Iuliu F – Bothell, WA – Very knowledgeable and professional team. The process was smooth without any surprises. Your GFE actually beat a lot of big mortgage companies such as Lending Tree and Amerisave. These big companies are trying to scare customers from working with small mortgage companies saying that the closing time is an issue, but my experience was definitely different. My loan closed on time and there were no issues during the process. I knew upfront what to expect and how to avoid pitfalls throughout. Thank you very much and congratulations for having such great customer service and for building a very cohesive and knowledgeable team. Keep up the good work! Iuliu F
5-13-2011 – Barry F – Anacortes, WA – When looking for a mortgage company I was looking for a local broker who seemed reputable. I also liked your website and the ease of getting a quote. You guys are a great company that is easy to work with.
5-11-2011 – Sid B – Bothell, WA – My wife and I elected to refinance our home through Sammamish because they posted the best rates for a 10 yr term. The service was great and the staff members were excellent. Suzanne Thirtyacre did a great job processing our loan, never once dropping the ball. Thank you
Suzanne!
5-7-2011 – William B – Redmond, WA – SM provided me with a good rate with low closing costs. They will give you what they say in a professional and speedy way.
4-30-2011 – Dennis B – Seattle, WA – Great rates and excellent service. Michael always does a great job of explaining things in a detailed manner without being overwhelming nor condescending.
4-27-2011 – Alison and Malcolm G – Bothell, WA - Dear Mr. Shane,
I am writing to express my high appreciation for the work your company did in getting our loan refinanced in record time. I believe it took 19 days from the time that I submitted my application to the day the loan closed. Considering all the horror stories we had been hearing, this was quite a feat!
I would especially like to recognize Dawn for her prompt action on all the little details involved with the processing of the loan. And Sandy at Eastlake was extremely helpful in explaining the multitude of forms that we had to sign at closing.
I commend you for assembling such a great team!
Sincerely,
Malcolm and Alison G
4-19-2011 – Rachel M – Seattle, WA – We’ve done four refinances in our lives and this was the most straightforward and easy one. The numbers they gave us were very fair and accurate and there were no surprises along the way. The rates were low and the process was easy.
4-14-2011 – Emanuil T- Redmond, WA – I was very pleased when our closing costs were very accurate to what was estimated by Michael.
4-7-2011 – Jill A- Liberty Lake, WA – Rates, service and my overall experience with Sammamish were all very excellent throughout my refinance.
4-2-2011 – Daniel G- Mercer Island, WA – The initial estimates were accurate to actual costs. It was easy to contact someone when I had questions. Most importantly, I closed within 30 days.
3-29-2011- Phyllis S- Kenmore, WA- Michael and Dawn shepherded a very difficult and drawn out refinance with grace and aplomb. Michael was very willing to explain terms and processes I didn’t know so that we could understand all of our options. We would recommend them without reservation, as they know their stuff, they were patient and professional in all interactions, and their rates were competitive with brokers who are much less competent (trust us, we know).
3-22-2011 – Jane B- Bellevue, WA – Sammamish Mortgage had the lowest rate I could find and there were no hidden costs. Our refinance was simple and our loan closed in a timely manner.
3-16-2011- Christopher H- Bellevue, WA- We definitely have found Sammamish Mortgage to be superior to all other refi's as well as original lenders we have ever used (I believe this is the 10th such experience in our 30 years of marriage). Not only did Michael Shane get back with us immediately after our leaving a message over a 3 day week end but the rate shown on the website is the rate we locked in at (I believe within 48 hours of first talking to Michael). This is unheard of in our previous transactions- we have always been the victims of "teaser" rates on the websites. Because of the different options for calculation on the website, we were able to decide that the 10 year fixed rate was perfect for us before ever speaking to Sammamish.
What a joy to feel so comfortable with one's new mortgage. We not only combined our mortgage and home equity line (we got all 3 kids through college with that and now wanted to close it out and firm up with a significantly lower fixed interest rate) but we had just had a furnace melt-down with an unexpected $8000 cost which we felt comfortable adding onto a 10 year mortgage. We actually only had about 8 years left on our old mortgage (with a higher interest rate) so we were thrilled that there is absolutely no pre-payment penalty and we can put the extra money that we've saved on interest directly to paying down the principal early. The cost for this loan was not only what we had been told but was so little that it will pay for itself in interest saved in just a few months. Not only is your product fantastic but EVERYONE involved was so prompt, courteous and knowledgeable that it took less than 3 weeks from the first phone call to having all of the papers signed. I often wonder how quickly it could have been done had we been under a time constraint.
3-13-2011- Robert P- Longview, WA- Their local reputation and honesty helped make my decision to work with Sammamish an easy one. This company has good people who work hard. This mortgage experience has been a good one.
3-10-2011- Ralph R- North Bend, WA- I was very impressed with the way Michael and Tony took the time to make sure that I understood the whole loan process. I never felt rushed or pressured to make a decision. The fact that your interest rates and fees were among the best I could find didn’t hurt either!
3-5-2011- Gregory H- Snoqualmie, WA- Receiving and filling out paperwork was very smooth and easy. The advertised rate which brought me to SM and the rate I was quoted were very accurate.
3-1-2011 – John K- Renton, WA- My wife and I have been using Ron Wilcox for over 10 years dealing with mostly rental properties. I am very familiar with the paperwork involved and understand it well. Ron’s honesty and knowledge is what keeps my wife and me as loyal clients. Keep up the great work, stay honest and Sammamish Mortgage will continue on being a great company.
2-25-2011- Frank S- Hansville, WA- The good mortgage rates and easy access to their website led me to give Sammamish a shot with my home loan. It ended up being a very good experience from beginning to end. Ultimately the loan and cost of it turned out exactly as initially discussed. I will definitely be recommending your company!
2-21-2011- Steven R- Sammamish, WA- I have now had several dealings with Sammamish Mortgage and they are very easy to work with. Both the experience and staff members were excellent.
2-14-2011- Sharon A- Seattle, WA- It didn’t take long to figure out that Michael knew his business and I felt that he is honorable about not only mortgages but his company. I felt very comfortable with the knowledge, courtesy and efficiency from everyone I encountered at Sammamish Mortgage. They know their stuff and stay connected with the changing market. Thanks!
2-11-2011- Paul S- Olympia, WA- You guys were able to find me low interest rate loans and worked hard to help me get the loan! I appreciate the hard work from your staff. Thank you Janel, Michael and all of the others I worked with!
2-10-2011- Michael A- Issaquah, WA- I refinanced with Sammamish in the past and had a good experience so I gave them my business this time as well. Again, I wasn’t disappointed and had an excellent experience.
2-8-2011- Shelley M- Newcastle, WA- You were very responsive and always took the time to explain information that I didn’t understand. This meant taking extra time because I usually had a lot of questions. Everyone was very professional. You always showed patience, even when I was frustrated. Thank you for the assistance. You went above and beyond in making the deal close!
2-8-2011- Archibald M- Redmond, WA- No surprises here. Everything was on schedule and very quick. Even closed faster than I expected.
2-8-2011- Casimir F- Renton, WA- I was recommended by a friend and pleased with the response I received. I will be recommending you as well and let them know how well you honor the Good Faith Estimate.
2-7-2011- Qinglin M- Kirkland, WA- Jeanne is absolutely the best broker I have worked with considering I have 4 properties and did many refinances to lower the rates before. If you want a broker that really cares about you with low rates, Sammamish is the choice. They are someone whom you can trust and get the loan done for you in a timely manner.
1-31-2011- Paul O- Wenatchee, WA- After considerable contact with a number of nationwide firms, I chose yours because the people I dealt with were knowledgeable, efficient, and prompt in answering questions and returning telephone calls.
As I stated above, I spoke with a number of national firms about a refinance for my home before choosing Sammamish Mortgage for their financial services. Several of those companies were at the center of the problems that caused the recent severe recession. Despite the near catastrophic results of their activities, I was struck by the impersonal, blasé', business as usual aura that seemed to permeate those firms. I was pleased to use a Washington state firm for the transaction that provided outstanding personal service and an efficient, streamlined process.
1-27-2011- Maribeth T- Sammamish, WA- I decided to work with Sammamish Mortgage because they responded to our inquiry in a timely and professional manner. They are no pressure, but let you know their opinion of your situation. They were very attentive, courteous, professional and honest and were able to explain things in a no-nonsense manner. I will be calling them again if the rates drop or if I decided to sell/buy something new.
1-26-2011- Kenneth B- Renton, WA- I found Sammamish Mortgage while looking at rates in the Seattle Times. Sammamish Mortgage had the best combination of points and interest rate that I saw. What I read about them turned out to be true, and I closed before the end of the year, which was very efficient. I have already recommended Sammamish Mortgage to my cousin!
1-24-2011- Dwight K- Kirkland, WA- Sammamish had the lowest rate that I found on the internet. They are honest, family run and I had an excellent experience. Thank you very much and we were very pleased to have met you.
1-21-2011- Kenneth K- Kirkland, WA- I found SM because of their low rates advertised on the internet. Your company was honest and I love that it is family run. Thank you very much! Very pleased to have met you.
1-19-2011- Sanjay R- Redmond, WA- My previous experience with Sammamish was very positive and this time around was no different. They are professional, prompt, honest and friendly.
1-16-2011- Ronald B- Mill Creek, WA- I decided to work with you per the recommendation of my daughter. You had good rates, excellent service and were quick. If I were to tell someone what to expect from Sammamish, I’d say that you know where you stand from the beginning and it doesn’t change throughout the process. Thank you.
1-16-2011- Sandy R- Lake Forest Park, WA- I had a great experience and I wouldn’t refinance with anyone else in the area. Thank you!!!!
1-13-2011- James B- Kent, WA- I chose to work with Sammamish because I have used them before and their rates are competitive and processing is fast. I feel that they have strong integrity as what you’re told is what you get. By the way, I like your new location as the parking is much better than the old place.
1-11-2011- Peter R- Seattle, WA- Your company was brought to my attention from a friend of mine, and the reassurance from Michael’s straightforward manner sealed the deal. They were professional and there were no surprises.
1-09-2011- Nicholas W- Bellingham, WA- Initially, I saw low rates on Bankrate.com. Some of the other firms with similarly low rates had multiple complaints on the internet, and Sammamish’s in-state presence was favorable on the margin. The ability to apply online was appealing, and when I applied for pre-approval, the good-faith estimate indeed reflected low fees (in addition to the good rate), cinching the deal.
Sammamish’s process for obtaining a loan for my new home was about as smooth and fast as one might hope and the staff (Michael in particular) seemed knowledgeable and honest. I am quite please with my experience and would readily work with Sammamish again if I needed further mortgage assistance.
01-07-2011- Byron B- Duvall, WA- Sammamish Mortgage provided me with the ability to view rates instantly online, and evaluate the various options I had been considering (higher or lower down payments, 15 or30 year loans, etc) and see those in real-time. The rates were substantially lower than what I saw from the other providers, and the process was very easy. I would tell someone looking for a mortgage that they're throwing money away if they don't at least look at Sammamish Mortgage, and that the service is as good or better as I've received anywhere.
Sammamish was able to get me a loan from Wells Fargo at a lower cost and lower rate than I could have received working with Wells directly, and with much less effort. You’re throwing money away if you don’t at least look at Sammamish!
1-3-2011- Bob K- (Financial Advisor to Jo Ann B)-
Michael & Jeanne,
I received and email from Jo Ann B, whom we recommended to you for a refinance. Thank you for taking such good care of her! Not only was she thrilled about your rates and fees, but she greatly enjoyed working with your people too. And since rates have moved up quite a bit since she locked, she’s pretty close to being on “Cloud Nine” right now.
Please share Jo Ann’s kind words with the appropriate people, and add my own thanks too. It’s incredibly gratifying to know I can refer people to Sammamish Mortgage and feel confident they will be treated so well.
Hope your 2011 is off to a great start!
Best, Bob
1-3-2011- Jo Ann B- Des Moines, WA-
I thought Sammamish Mortgage did an outstanding job. Janel Schwindt was the processor and led me right through all of the steps. Everyone there was efficient and pleasant. They'd certainly get my recommendation. Thanks for your help in setting me on the right track. -Jo Ann B
1-02-2011- Sun K- Sammamish, WA- I came back to SM because of the great service Jeanne and her company had provided me in the past. You guys did a great. I appreciated getting all the documents via email, several days prior to physically signing the docs.
1-01-2011- John, C- Redmond, WA- I was referred by a trusted friend and from start to finish our refinance experience with Sammamish Mortgage was Excellent! Dawn is a delight!
12-31-2010- Anthony R- Edmonds, WA-I saw their rates posted on Sunday in the Seattle Times and decided to give them a call. Sammamish Mortgage was pleasant to work with. I was very pleased with the knowledgeable professionals who explained the ins and outs of today’s demanding mortgage applications. Sammamish Mortgage has a great team. They work together in explaining the new complexities of obtaining a mortgage, finding the best rate available at the time and following through in locking and securing that rate. They are really knowledgeable, professional and were really nice folks to work with.
12-30-2010- Jason K- Renton, WA- I decided to choose your company because you had the best price available and your reasonable fees were clearly stated from the beginning. In the end, you answered my questions promptly and delivered as promised. I will definitely be calling Sammamish first for my next loan.
12-28-2010- Brad S- Woodinville, WA- Originally I had to come your company through a recommendation from my real estate agent. After an original mortgage and 3 refinances later, I return for the great service, quality of product and overall support through the lending process.
12-27-2010- David H- College Place, WA- For a mortgage company, I really enjoyed working with the people at Sammamish. While there was an issue outside of their control, Dawn was very prompt and efficient in getting things corrected. I really enjoyed her attitude and efficiency. They had the best rates and fees and were very straight forward on costs and how they do business.
12-23-2010- Dan S- Bellevue, WA- Sammamish had low rates and I had worked with them earlier when looking to refinance. They were great to work with and always took the time to explain and answer my questions. They provided a great service, were fast to respond and fast to get me to closing.
12-22-2010- Doug K- Redmond, WA- I was referred by a friend and had a excellent experience. They provide a good and honest service at a good value.
12-21-2010- Marj M- Seattle, WA- I have previously work with Sammamish Mortgage and was originally referred by a friend. They are honest about upfront costs and I had a good experience going through them again.
12-20-2010- Hans B- Edmonds, WA- This is the second time I have refinanced with Sammamish Mortgage. Prior to refinancing with them in both instances, I did thorough research on the best rates and lowest closing costs. Both times Sammamish Mortgage was the lowest by far!
12-15-2010- Son T- Auburn, WA- I’m very happy with the way you conducted your business. Your staff is kind and answered my questions promptly. Sammamish Mortgage is an excellent organization!
12-13-2010- Boguslaw C- Auburn, WA- I enjoyed the best experience throughout the whole process of refinancing. Sammamish Mortgage offered the best interest rate and superb customer service and you definitely earned our loyalty.
12-8-2010- Russell B- Mukilteo, WA- Thanks Michael! The refinance process was seamless, well organized, and a fantastic rate to boot. I will be recommending you to my friends and family. God bless you and your family this Christmas season.
12-7-2010- David H- College Place, WA- Hi Michael: I just wanted to send you a note to thank you and your company for your services in refinancing my mortgage. Your staff was really wonderful, efficient, and responsive to work with. I would especially like to thank you for getting us a little bit lower rate for the final loan. That was really above and beyond anything I would have expected. Again, thank you very much and I will make sure to recommend you to anyone I know who may be looking at financing or refinancing a home.
12-6-2010- William W- Issaquah, WA- Michael had a great technical understanding of the home mortgage field and came across as very knowledgeable. My initial interaction with him was what sold me on going with Sammamish Mortgage.
12-4-2010- Stacy G- Seattle, WA- You guys came highly recommended by a friend and you 1. Delivered exactly as promised. 2. You were very complete, efficient and fast. 3. It was very clear about what was needed to be done. 4 Answered all questions immediately. You have a great staff and everyone I worked with was very professional!
11-30-2010- Robert F- Normandy Park, WA- My face-to-face meeting with Ron Wilcox was the deciding factor in going with SM for the refinancing of my home. The service throughout the process was excellent and the estimated costs were accurate to my actual costs which I appreciated.
11-23-2010- Jane K- Gig Harbor, WA- Prior experience with Sammamish led us to not seek other sources for the refinance of our residence. This is a good company with dedicated employees that make the experience easy.
11-19-2010- Eric S- Seattle, WA- I chose SM because I had used them prior and have had positive experiences. The level of courtesy from the staff was excellent and I even had the opportunity to speak with the owner. In my situation there was a problem that arose after signing the closing documents. The Sammamish Mortgage team addressed my concern and found a rapid solution. This allowed the loan to stay on track.
11-16-2010- Mike M- Bellevue, WA- We have used Sammamish Mortgage a number of times before and have had good experiences, this time was no different. They will get you the best rate with the highest quality of service and they finished my loan within the time promised. Ryan Shane assisted in answering a couple of questions during the process. He had to spend some time finding the answers, this was very appreciated. Dawn Hull was also especially cheerful in answering any questions that I had and was great at finding the correct answers for me. Thank you SM!
11-10-2010- Matt M- Seattle, WA- Past experiences brought me to SM yet again. This is my 3rd time and each has been excellent. Thanks again to Michael and the team. The refi was simple (for us) and with a better rate than those junk mail teasers so many companies are mailing. They have earned and kept our trust.
11-09-2010- Phil T- Bellevue, WA- A former customer’s HIGH recommendation (the most significant deciding factor) combined with competitive rates and fees led me to choose your company for my mortgage needs. I am satisfied with the accurate estimated closing costs and overall efficiency Sammamish Mortgage displayed during the process.
11-09-2010- Michael R- University Place, WA- I learned about you guys initially through word of mouth, but as communications increased I realized Sammamish Mortgage met our needs. I appreciate how the staff always followed through as well as sending me reminders. They were honest upfront, with no surprises or hidden fees. They are ery streamlined and easy to work with. I was pleasantly surprised to learn Sammamish Mortgage was family owned and operated. Passing business knowledge onto family members and close staff seems to be the key for higher level of customer service success.
11-07-2010- Jeffrey B- Sammamish, WA- We have used Sammamish in the past and were please with the service provided. This experience was no different, as they moved the process along promptly and landed me a great rate. They are price competitive and deliver excellent service. They can be trusted.
11-07-2010- Norman L- Redmond, WA- Sammamish Mortgage gave us very good service. Staff was very courteous – we were quite impressed with the ease and promptness of the entire process.
11-06-2010- Louis O- University Place, WA- A friend of mine told me to I should work with you guys because he was so pleased with his refinance. After working with you, I can see why. Not only did I get a great rate, but I found the staff very responsive and willing to walk me through my questions.
11-05-2010- Richard D- Seattle, WA- Ron Wilcox and Sammamish Mortgage have been successful now and in the past with our home loan refinances. (Another lender was NOT successful with our attempt to refinance in November, 2009.) EXCELLENT SERVICE, COMMITMENT, and COURTESY to my wife and I!
11-05-2010- Susan M- Sammamish, WA- I chose to work with Michael Shane because I received a prompt reply to my initial query. Competitive pricing on closing costs and the fact they were local also played a factor. The level of courtesy from the staff was excellent!
11-03-2010- Patricia L- Shoreline, WA- Working with Jeanne in the past has been a pleasant experience each time. This refinance was no different. Everyone was efficient, speedy, helpful, knowledgeable and courteous.
11-02-2010- Cynthia J- Maple Valley, WA- Michael was quick and thorough up front with the good faith estimate and NOT pushy like most of the other companies that I was comparing options with. I was very impressed with the entire team of professionals that took care of my re-finance. I’ve been through this process before with other companies and this group made it stress free. I would never use anyone else for this type of service! Thank you.
10-30-2010- Timothy H- Olympia, WA- Jeanne, Thank-YOU for making the loan process go so smoothly. I really feel good about the way we were treated.
10-26-2010- Rudolph S- Eastsound, WA- From start to finish, the staff at Sammamish Mortgage make you feel like a valuable customer. They kept us informed as the process went on and made sure that we understood everything. They were a pleasure to work with. All of the staff, but especially Dawn, went out of their way to make sure everything went as smoothly and quickly as possible. When it seems that all you hear about are stories of terrible experiences with banks and mortgage companies, it was a true pleasure to find one that is so outstanding. I will recommend them to anyone I know who is looking to either refinance or get that first mortgage. Thank you Michael, Dawn and everyone at Sammamish.
10-24-2010- Aja L- Olympia, WA- I chose to work with Sammamish Mortgage because I felt respected through my initial contact. They were never pushy and I felt they were honest and “up front” about everything from what my options were to closing costs. They are a Northwest, Family owned Mortgage company with a great reputation. I felt like I was dealing with real people who have integrity. The closing costs are low and everything is transparent. They made the process understandable to me in lay terms.
10-21-2010- Darin, D- Snoqualmie, WA- Sammamish Mortgage serviced our first loan 4 years ago and we had a great experience. My father-in-law also used them and had a good experience, so we decided to go back again. I would have to say overall Sammamish did an excellent job in getting us a good rate. All in all the team did great… during a busy refi season.
10-18-2010- Rudy and Joan S- Eastsound, WA- Michael, Hi. I just wanted to let you know how much Joan and I appreciated the fantastic service we received from Sammamish. When we started looking to refinance our good friends and neighbors up here on Buck Mountain - Joe and Cherry- recommended Sammamish. They said they were in the middle of their refi and had great things to say about your company. We are so glad that we followed their advice.
Everyone we either talked to or emailed was very helpful and friendly, but I have to single out Dawn for going above and beyond. I realize that it's "just her job," but it's how that job is done that makes her stand out. She kept us informed and updated and was always quick to answer my often many and probably silly questions and concerns. Given all the stories we hear about terrible customer service, especially in the banking and mortgage industries, it was a pleasure to work with a company and people who are exceptional.
Please thank everyone at Sammamish for us and rest assured that we will be recommending your company to anyone we know who is looking to refinance.
Best regards,
Rudy and Joan
10-14-2010- Dennis B- Dupont, WA- This is a great company! The owner was very professional and friendly (which seems to be a rarity these days). I can say that they have a friendly and courteous staff and take care of the customer as if you were the only one. I will never use a bank of credit union again for a mortgage. Highly recommended!
10-12-2010- Joan D- Seattle, WA- I had worked with Sammamish Mortgage previously on a financial transaction and was satisfied with the result and personal service, so I decided to work with them again. I was very please with my experience once again. The client service was excellent and they cared about helping the client in achieving their financial mortgage goals. My options were described to me upfront in a clear way and the guidance proved to be good.
10-10-2010- Rita M- Mount Vernon, WA- I called to inquire about rates and found the quality of commitment to the client to be great. The communication remained excellent throughout the process. Our situation was rare and had some difficult moments (no fault to SM) and Dawn kept us in the know, kept things going smoothly and reassured us along the way. Dawn was truly amazing and we appreciate the extra TLC she provided.
10-8-2010- Kandi H- Lake Forest Park, WA- You can trust Sammamish Mortgage. I chose to work with your company because I trusted that information you provided on the phone would be the final figures at closing. I found that the information on your website to be true and the turnaround was fast. I appreciate that you kept me informed throughout the process and kept you promises!
10-4-2010- Tim F- Sammamish, WA- I contacted Sammamish because of the low rates they published in the Seattle Times. I found their staff to be very courteous and professional. They also provided great service and communication.
10-1-2010- Lawrence S- Puyallup, WA- I found Sammamish Mortgage on bankrate.com. I found their staff easy to work with and I was very pleased with the experience. Everyone that I dealt with was great and very responsive to my needs.
9-29-2010- David R- Sammamish, WA- I came back to Michael and his team at Sammamish because I have had many great experiences with them. I have recommended Sammamish Mortgage to many friends and relatives and they have had excellent service each time too. Michael and Ryan Shane were always professional, thorough and efficient. Michael is EXCELLENT! Never been happier.
9-28-2010- Joel H- Seoul, Korea- I was pleasantly surprised throughout the entire loan process. I refinanced two loans while I live outside the US. Sammamish Mortgage helped me through every step with efficiency and promptness. The loan processing team went above and beyond the call of duty to ensure everything went along smoothly. I will definitely use Sammamish again as this was by far the easiest loan transaction I have had
9-23-2010- Erik K- Quincy, WA- The particulars of our closing were very challenging, requiring completion of a tremendous amount of work in a very short timeframe. Michael and Suzanne of Sammamish Mortgage went above and beyond our expectations to ensure that roadblocks were removed, activities were accelerated, and next steps were communicated quickly and clearly. We are quite certain that we would not have been able to close on our purchase without the superior efforts of Michael, Suzanne, and the team supporting them. They have not only our sincere appreciation but also our strongest possible recommendation.
9-15-2010- Derek H- Issaquah, WA- We had been through two lenders who both quoted us one thing on the phone, then sent us GFEs that were 50%-75% higher than the verbal quotes. It was extremely frustrating, confusing and ultimately impossible to get straight answers from them. We explained this up front to Jeanne and she made us feel confident that we could trust her to guide us through the process in an honest, straightforward manner. (And she delivered!) Everything was presented as clearly as possible throughout the entire process. You will feel taken care of, not victimized when dealing with SM :-) I have already recommended you!
9-20-2010- Kim C- Maple Valley, WA- I have used Sammamish before with great satisfaction, so I came back for another try. They didn’t disappoint. They had the best rates and lowest closing costs. They never quoted points, had great service, were very professional/organized and their customer service is excellent.
9-17-2010- Raphael K- Seattle, WA- I took out my initial mortgage with Sammamish and was very happy, so I came back to them again now when I had a new need. They have great rates and make the process as painless as possible! They stand by their word and you can have confidence that there will be no surprises along the way. And everything can be done via phone and email/fax, no need for an on-site visit until the closing. I had another very good experience, though I really should actually meet Michael Shane in person one of these days!
9-15-2010- Brenda M- Kent, WA- When I was shopping around to find the right mortgage company for me I requested proposals from 2 firms. I felt like I was being pressured by the other firm to choose them and it was very off-putting. I liked the fact that I was not pressured to use Sammamish when I first requested a proposal for financing and have already recommended your services to a colleague. I advised him that I found the employees to be very helpful and pleasant and that every effort was made to ensure a smooth closing.
9-15-2010- Kate S- Mukilteo, WA- I 'cold called' Sammamish Mortgage about rates and costs for a refinance after seeing their rates published in The Seattle Times. I never expected to find such a great mortgage firm this way. This is a very professional group and they provided a very seamless experience with no surprises and accurate estimates. Jeanne provided a lot of 'education' about the process, rate trends, options, etc., even prior to the application process. I never felt ANY pressure and she was great about taking my calls and returning calls quickly. The service was great! I have already referred two friends and will go back to Sammamish Mortgage again for my future mortgage needs.
9-12-2010- Beverly A- Sammamish, WA- This was a relatively quick and painless refinance that both lowered our rate and term of our loan. You guys stayed on top of things and were always ready to answer questions or concerns. I was very pleased with how you contacted the lender and lowered our locked in interest rate because I casually had mentioned that the rates decreased, and for that I would without hesitation highly recommend you!
9-10-2010- David S- Issaquah, WA- Sammamish Mortgage closed my original Mortgage and I appreciated the honest & patient approach of Ron Willcox. Ron is an honest person to work with and always explains the full picture. The Mortgage process can be like going to the dentist. It usually hurts, it usually costs you more than you expected, but you don't open your mouth or your mortgage without having someone you can trust running the show.
9-8-2010- John P- Duvall, WA- After I saw Sammamish Mortgages advertised mortgage rates, I decided to do a reference check. Once they passed I went ahead and gave them a call and was met with a favorable impression from first contact with their staff. I am glad I went ahead and stuck with them for my mortgage needs as they were professional, thorough, and fast! Will be recommending you guys, thanks!
9-5-2010- Chad W- Sammamish, WA- Their informative staff who took the time to educate me and provided me with my options up front, before I applied for anything was why I made my decision to go with Sammamish. If you are looking into working with Sammamish, check out the quotes on their website and call them if you need any questions answered. They are quick to respond.
9-1-2010- Brett S- Woodinville, WA- I have been working with Sammamish since 2007 and they still had the best rates/products available. Everything was excellent this time around as well.
8-29-2010- Carolyn R- Seattle, WA- Your responsiveness and availability to answer questions was very much appreciated. I also appreciate your following through with lowering my interest rate when that became available. You can tell that this company is very knowledgeable in their profession.
8-28-2010- Edward K- Issaquah, WA- I am extremely pleased with the work that Sammamish Mortgage has done. They put together a difficult loan package in a very short amount of time. Several other local mortgage brokers were skeptical. But from the start, I was impressed with Michael, his availability, and his staff. They had excellent rates, were quick to answer questions and they delivered the product as promised. I appreciated the accessibility to high level people within the company and their professional staff.
8-25-2010- Jeffrey H- Sammamish, WA- I am a repeat customer who was satisfied in the past and they still offered good rates. I was not let down this time around as Ron and Suzanne were flexible efficient and easy to work with.
8-23-2010- Joe M- Eastsound, WA- Sammamish Mortgage has very competitive rates and fees along with an excellent website which were the initial attractions. An excellent record with the Better Business Bureau and an initial conversation with Michael Shane finalized my decision. Sammamish is a highly professional firm that is attentive to its clients needs. They were responsive to questions and a pleasure to work with.
8-20-2010- Wesley H- Bremerton, WA- I chose Sammamish Mortgage because of their rating with the Better Business Bureau combined with the low mortgage rate. In addition, the initial contact with Michael Shane indicated comprehensive knowledge of the refinance process, and put no additional pressure on us in making our decision. They keep the process moving swiftly, with no hidden fees and they are willing to patiently and quickly respond to perceived concerns from relatively inexperienced customers.
8-17-2010- Graim G- Kent, WA- I decided to work with Sammamish because they are Washington based and they have a great BBB rating. They had attractive rates and speedy loan processing.
8-11-2010- Renee G- Seattle, WA- Their Prompt, helpful service along with the best offer around led me to choose Sammamish to assist me in refinancing my home. I am so glad that I took the time to get a 2nd quote --- your offer was better by far and the service was exceptional. I also appreciated that you were willing to answer questions and explain terminology in a way that was not condescending.
8-4-2010- Daniel S- Portland, OR- Both your rates and your outstanding client feedback as posted on your website led to me choose you to facilitate my home refinance. When recommending you I would most definitely comment on your overall efficiency, excellent customer service, and easy accessibility. You led me through the process step by step and made it relatively painless and straight forward.
I am very happy to add my comments to the many testimonials you already have and, from my experience, which you richly deserve. Though I am out of town and I never got to meet your staff personally, every contact I did have, by phone or e-mail, gave me the sense that I could trust you and your team and that we were working together. And that was exactly what happened. The refinance process went through without a hitch, on time, as laid out from the start. Thanks for your help and professionalism.
8-3-2010-2010- Jennifer W- Valleyford, WA- My husband wanted me to check out ten different lenders to compare rates and fees. Sammamish was the tenth place I checked and had by far the lowest rates and fees. We are so happy we went with Sammamish! They not only gave us a great deal, but they were a pleasure to work with! Even the lady at escrow was impressed by how low the fees were. Sammamish does what they say they will do, and has a high degree of professionalism. Thank you to the team at Sammamish!!!!
8-1-2010- Richard B- Sumner, WA- I decided to work with Sam because of an excellent reference and their integrity rating along with a welcoming initial contact. Sam was timely, responsive and helpful. They anticipated possible problems and used their resources and effort to resolve any issues. They seem to be connected to other quality agencies. We appreciate the overall feeling of honesty up front answers and timely communication.
7-28-2010- Martha L- Pateros, WA- I had a relative that recommended Sammamish and I appreciated that they were quick, friendly and of low cost to us.
7-28-2010- Brett F- Pasco, WA- Sammamish’s good reputation and our past relationship is why we chose to work with them. They are trustworthy. Our previous mortgage company attempted to sell us on a refinance and by the time they were finished, everything was changed from our original conversations. When I say changed I mean for the worse. Higher fees, costs, and interest rates. Sammamish was exactly the opposite. Thank you for being honest and keeping your word!
7-27-2010- Suryo S- Seattle, WA- I decided to work with Sammamish because of their great rates and good reviews on the internet. I appreciated the professionalism of your team that you were able to close my loan on time and you were easy to work with. For example I can scan a document and just email to you without the need of a fax machine. Previous mortgage companies I worked with would not allow that and weren’t as technologically advanced.
7-26-2010- Charles S- Bremerton, WA- I initially chose to work with SM because they had the lowest interest rate without any points. It was a very smooth process from start to finish and by far the easiest refi we have ever gone thru.
7-22-2010- John D- Prosser, WA- I wanted to shop local....... (I know but at least it is in the state). Sammamish offered great rates reflected on bankrate.com or which ever service it was.... I appreciated the fact that as rates kept dropping Jeanne went to bat and got my rate lower. I felt like I really had someone on my side. THANKS
7-20-2010- Phillip M- Seattle, WA- Sammamish Mortgage appealed to me because I wanted to work with a local company with a good reputation. Sammamish was knowledgeable and has a friendly staff, quick response time, and follow through. Working with Sammamish Mortgage made refinancing relatively stress-free and straightforward. Highly recommended.
7-10-2010- Ralph L- Burlington, WA- Sammamish Mortgage was able to find a lender for me based on my unique earnings profile when other lenders could not. They have good rates, lower closing costs and excellent customer service. I would highly recommend Sammamish Mortgage.
7-06-2010- Monette F- Seattle, WA- A friend referred me to Sammamish and I was pleased with their professional staff and low interest rates.
7-5-2010- Daniel W- Issaquah, WA- They are the best. They are highly responsive and a pleasure to work with. Sammamish will explain things along the way, and helped me negotiate better rates and lock-ins even before I asked them. They are very easy to get hold of during the entire process, and they look after your interests, unlike some of the other firms I had the bad fortune to select, due to pricing (I had to refinance some of my properties). For a couple hundred dollars, I'd rather stay with Sammamish. It was much easier. I learned my lesson.
7-2-2010- Tai D- Kent, WA- You had low closing costs and I appreciated the good service. Your staff provided me with all the answers I needed in a timely manner.
7-2-2010- Zoran B- Seattle, WA- I chose Sammamish because they offered the best terms, but the overall experience was excellent. Thanks for the great experience.
6-29-2010- Danny B- Bothell, WA- Your rate offer and local presence appealed to me. You were responsive and accurate in both time to close and costs. You made the process easy to understand and smooth as is possible considering the documentation requirements. I especially liked the rate reduction realized prior to closing.
6-28-2010- Serge P- Issaquah, WA- It was a combination of your competitive interest rates as well as your outstanding and prompt customer service that led me to work with you. Sammamish offered very competitive interest rates, had a very efficient loan process, excellent customer service and follow-through. You twice beat the competition and earned my business. I wish I had heard about you guys sooner as I didn't know you until I found you through a Google search yet you are 15 minutes away from my house.
6-25-2010- Linda R- Seattle, WA- Dear Michael, It was my pleasure to refinance through Sammamish Mortgage. I'm only sorry that I never got to meet you. The friendliness and professionalism of you and your staff, however, allowed me to have the confidence to complete the transaction with only online and telephone communication...a big step for an old-fashioned person like me. Sammamish was efficient, professional and top shelf.
Thank you again. Linda
6-22-2010- Marco M- Seattle, WA- I had used Sammamish the first time I secured a mortgage. It was a good experience so I went back to them again when it was time to refinance. They have a real commitment to customer service. I really felt at times like I was their one and only client. This is the second time I've used Sammamish Mortgage and when it comes to customer service -- no one else comes close. When it's time to refinance -- I highly recommend you visit Sammamish Mortgage. You will not be disappointed.
Jeanne and Tony -- I just wanted to thank the two of you for taking me by the hand and guiding me through the very complex refinancing process. The outcome is exactly what I'd hoped for and the outcome also gives me and my family great peace of mind. I appreciate your diligence and your dedication. After a great experience with my first mortgage, I knew I could turn to Sammamish again when it was time to refinance.
If Sammamish ever needs me to offer a testimonial -- just let me know. Thank you again.
Marco M
6-17-2010- Jack R- Woodinville, WA- All of my interactions with SM were straightforward. SM was clear that they just wanted to provide a quality service in return for a fair price. I worked with three SM employees for different things and all three were familiar with my case. The SM folks had their act together. I would contrast that experience with experiences with WSECU (never prepared, pages duplicated or missing in packets) and with Countrywide a few years ago. Sammamish Mortgage did a great job dealing with the lender and providing workable deadlines. Everything about the deal was straightforward and above board.
6-16-2010- Bethany R- Redmond, WA- This is the second time we have used Samm Mort. When we chose them the first time they were able to get us better rates than lending tree.com. The service was great the first time, so we started with them this time without additional research. They have great rates, they’re efficient and they do what they say they are going to do.
6-12-2010- Jeremiah L- Tigard, OR- I have refinanced with Sammamish Mortgage twice and they are very good at what they do. They're professional, courteous and they have integrity. I would highly recommend them anyone. They also have lower fees than most brokers and banks which attracted me to them from the beginning. They're nice people to work with. They have low fees. They're honest and they do a good job on estimating costs so there are no surprises.
6-2-2010- David M- Snohomish, WA- I came to Sammamish because of a recommendation from a friend and after seeing their closing costs compared to our credit union. Their responsiveness was great, they were available for questions and the closing was remarkably fast. I was amazed at how much more responsive and knowledgeable Sammamish Mortgage was than our local credit union. I greatly appreciated their ability to handle email while the credit union insisted on receiving faxes. Since I don't have access to a fax machine, that became an unnecessary cost.
5-27-2010- Laura K- Seattle, WA- I had tried going directly to my primary lender to refinance because of the possibility I would qualify for the Home Affordable program, but the experience was a nightmare... I came across Sammamish in an internet search. Their fee structure coupled with what appeared to be a great track record appealed to me. After all of the problems I encountered with my primary lender, I am definitely glad that Sammamish lived up to internet claims.
My experience with Sammamish was beyond excellent! Michael and the rest of the staff went so far above and beyond what I expected in finding me a solution to fit my budget given the difficult appraisal value on my condo. You can trust them to give sound financial advice, and as advocates, you won't find better. Their tenacity and follow through are amazing.
Thank you, Michael, for being so tenacious. My refi was definitely challenging given the recent market conditions, but you decided to advocate assertively based on my credit score and got the lender to offer a solution that would make sense. I feel good that the deal you bartered for me is the best I could have possibly found.
5-26-2010- Sean B- Pasco, WA- I was referred by Matt and Kristin S and they had a great experience with Sammamish Mo. Sammamish always kept me informed about what was going on and I really felt assured that we were being taking care of. Sammamish Mortgage was great to work with and I really appreciated Michael and Dawn's professionalism. They were both very helpful and they always kept me informed. Thank you!
5-22-2010- Diane H- Camano Island, WA- I found Sammamish on the web and liked their great customer recommendations. It was a smooth transaction, there were no surprises and their staff was responsive at all levels. I would highly recommend you to a friend, great staff all around. You are doing the right things!
5-20-2010- Jim F- Lynnwood, WA-
Sammamish offered competitive pricing and honest service. Michael Shane was straight forward and explained the process well and seemed like he had our best interests in mind. They are an honest group of people who will help you get a good deal.
Michael, Thank you for the quality service you provided. You were honest and seemed to have our best interests in mind. We really appreciate that you stayed true to your word. I will be sure to refer people who are looking for a mortgage to Sammamish.
Thanks again,
Jim
5-17-2010- Jim A- Seattle, WA- Sammamish had really great service. They follow up on any issues immediately and get them worked through with a minimum of difficulty from our end
5-16-2010- Christina L- Woodinville, WA- We had a previous positive experience with SM. They'll get the job done, tell you what to expect and they know what they are doing.
5-12-10- Ed and Sharlene B- Salem, OR- We chose to work with SM because of their competitive rates, they were a "local"company and their excellent testimonials regarding service on their website. We would recommend the Sammamish Mortgage team highly to anyone. Their rates were very competitive, their fees are quite low, and the service provided by everyone we worked with was exceptionally prompt and professional. Handling everything electronically could not have been easier. They streamlined the process from application and pre-approval to the final loan approval, even covering the extension of the loan lock. We especially were impressed with the ability to immediately talk in person when we called -- which is very unusual these days! Many kudos to Sammamish Mortgage. Ed & Sharlene, Salem, OR.
5-11-10- Rachel H- Renton, WA- Sammamish had a history of low interest rates. They were great. They always got back to us asap. They were friendly and comfortable to work with.
5-10-10- Albert B- Lake Stevens, WA- Sammamish offered a lower mortgage rate with less points and they got my refi done, where BOA had failed.
5-7-10- Laura C- Carnation, WA- They are local and easier to work with than companies in other States. They provide excellent service in a timely manner.
5-5-10- Marc L- Olalla, WA- Sammamish Mortgage had a helpful staff, good rates and they were very transparent throughout the process. They were straight forward and stood behind their word as everything I was told turned out to be true. They were very helpful finding exactly the product and rate I was looking for.
4-29-10- William T- Spokane, WA- I appreciated the upfront information about rate, costs, etc... as well as their knowledge about dealing with BECU for the subordination of my 2nd. Sammamish didn’t play games and they were quick with their responses. I had a clean transaction with no issues and I’m happy with the way everything turned out.
4-26-10- Christine D- Prosser, WA- I had used you to re-finance our home before, and was pleased with the experience. The fees are good, the service is exceptional and you work quickly and get the job done.
4-23-10- Gayle M- Tacoma, WA- Sammamish is as good as their word and I appreciate that.
4-22-10- Dennis B- Seattle, WA- Sammamish’s rates were great, they had a knowledgeable staff and they were patient in explaining market conditions and the loan process.
4-16-10- Karl F- Milford, CT- Sammamish offered great rates and I appreciated their ability to work with my complicated loan situation.
4-14-10- Malcolm G- Seattle, WA- They are local and advertized the best 5/1 ARM around. They were competent and had a good customer service attitude. You did an excellent job in a very complicated situation. You displayed very high integrity.
4-8-2010- David M- Auburn, WA- Sammamish offered competitive rates w/o the need to haggle and they were prompt in their response to my inquiry, not to mention I had a positive previous experience. They were courteous, and willing to both earn and keep my business. They quickly resolved ANY issue or concern I had by doing the following; they answered my questions, paid for our inspection, extended my lock and squeezed in our signing appointment. Overall, I was very happy with the service and have already passed this along to friends and family.
8-23-2009- Walt A- Sammamish, WA - Sammamish had the lowest quoted rate and I liked Michael's sincere attitude about their quick, reliable service when I called him. I had a great experience and it all came out like Michael said it would. I was also very impressed with Sandy who handled the escrow at closing. She is a true professional.
4-4-2010- Jeffrey B- Snohomish, WA- I found your listing on Bankrate.com. I chose to work with you because of your BBB accreditation and testimonials on your website. We appreciate your hard work in order to secure the most favorable terms for our loan.
3-30-2010- Jimmy F- Bothell, WA- SM is a local company and they offered the best rates and fees I could find. The experience was great and everything was handled quite nicely.
3-29-2010- Ben B- Bonney Lake, WA- I found Sammamish on bankrate.com. I chose to work with them because of their good rating with the BBB and their great rates and terms. Their solving, professionalism and courtesy stuck out to me during the transaction.
3-26-2010- David V- Kenmore, WA- I decided to work with Sammamish because they had a good rating with BBB and state DFI. They’re local, have a savvy website and have competitive rates and finance costs. They delivered documents and responded to communication promptly. Their 30 day rate lock is shorter than the rest of the industry.
3-26-2010- - John C- Seattle, WA- Jeanne and her customer service is why we chose to refinance through SM. She took the time to educate and help me (although I know she was swamped). They were honest, efficient, and provided excellent customer service. Everything was perfect. Thank you.
3-25-2010- Jack B- Bellevue, WA- I had an excellent prior experience working with Sammamish. As always, they had great service and are honest and helpful people.
3-18-2010- Julia C- Redmond, WA- I ultimately chose to work with Sammamish Mortgage because their fees were low, but their service ended up being excellent.
3-17-2010- Norman C- Brush Prairie, WA- Sammamish offered good rates with minimal fees. Their responses were quick. They were pleasant people to work with and they had an honest representation of services, rates, etc. Everyone we interfaced with were outstanding professionals. The overall experience was great.
3-16-10- Joseph M- Woodinville, WA- Thank you for working so hard for me. I feel very fortunate to have found you guys.
3-14-2010- David J- Bothell, WA- Great Website! I decided to work with Sammamish because they seemed fair and local and I was concerned about other companies not being fair. In the end, Sammamish did what they said they were going to do. They were quick, complete and their closing costs were accurate.
3-12-10- Michael C- Mukilteo, WA- I chose Sammamish because they offered the best rates, but their fast and enjoyable service was definitely a plus.
3-12-2010- Daniel W- Seattle, WA- I had done my previous mortgage refinance with Sammamish in 2003. It was a pleasurable experience and they are honest people to deal with. Fortunately we did not have any problems along the way, and Sammamish did a splendid job by being proactive in automatically extending the lock-in period without any additional cost to us.
3-8-2010- Erik K- Sammamish, WA- I decided to work with Sammamish Mortgage because they offered the best rate available at the lowest cost, combined with clarity and simplicity of the application process. Make sure to check Sammamish when looking for competitive rates and costs. Overall, the process is straightforward and well explained on their website.
3-6-2010- Robert L- Seattle, WA- SM published competitive rates on their website. Their application was easy and everyone is very efficient and responsive.
3-2-2010- Alan B- Bellevue, WA- Sammamish advertised good rates, were a local company and they were honest.
3-1-2010- Kevin M- Liberty Lake, WA- For me - it was Sammamish’s great rates and low costs and yet, they still maintained a professional service. They were easy to get a hold of and always on top of things. I was a bit "skeptical" as I found them online with the lowest rates and lowest costs for my area (Spokane, WA). But after looking around at options and giving my local bank a shot at my refinance - I decided to go with Sammamish Mortgage. They were very professional, on top of my closing at all times. I have no regrets - as it was relatively painless.
2-23-2010- Paul L- Sammamish, WA- I chose Sammamish because the company is local (I live in Kirkland) and has products that are price-competitive with online brokers. Michael and Ryan Shane promptly and courteously answered questions about my 15-year refi and were responsive to all of my concerns from application through closing.
Sammamish Mortgage helped get me into the streamlined refi process, which eliminated most of the appraisal charge and removed some of the wait time. My loan closed 21 days after application! I saved money by choosing Sammamish Mortgage--I would have spent ~$2,000 more at closing for the same loan at a local credit union. The process with Sammamish Mortgage was smooth throughout.
2-19-2010- Mazen W- Edmonds, WA- Sammamish offered low closing costs, which did not include additional costs. You were on time and there was always someone to answer the phone. Thank you as I know you worked hard to get my refinance closed.
2-15-2010- Michael S- Seattle, WA- Obtaining a loan in this environment is tough, but SM makes it easy. They had a good website, impressive rates and better service. I just thank you all.
2-10-2010- Stephen H- Sammamish, WA- Sammamish had the best information on the internet. They were easy to work with and they were professional, efficient, high tech and trustworthy.
2-5-2010- Marc W- Tacoma, WA- You were exactly what I was looking for -- super low cost, easy to work with, and very competent. I have already recommended you to several friends who I'm sure we'll consider you if rates go back down. I told them that you had access to some excellent loan programs and that your fees were the lowest of anyone out there.
1-23-2010- Glenn R- Olympia, WA- A family member provided a referral, but ultimately it was the value, great rate, great service and reasonable fees that convinced me to work with Sammamish. It was my first time working through a mortgage broker and I was somewhat skeptical. Sammamish Mortgage definitely exceeded my expectations for overall value. The GFE was accurate with reasonable fee and the broker was able to obtain the best rates available. Combine that with great customer service and that makes for a great refi experience. I would definitely recommend SM to friends and family.
1-19-2010- Marion H- Edmonds, WA- Sammamish Mortgage offered the lowest rates in the Seattle Times. They addressed everything and helped me to refi at the best rate available.
1-18-2010- Steven M- Duvall, WA- We got what we consider to be the lowest interest rate offered. The service and responsiveness from everyone we dealt with was exceptional. Their initial contact was fast and things moved along quickly during a very busy holiday season. Our loan closed on schedule despite a few curves thrown up by the banks. Thanks to everyone involved, everything came together.
1-13-2010- Paul T- Sammamish, WA- My last refinance with another broker resulted in so many problems that I swore I’d never put myself through that pain again. However, historically low fixed interest rates and Sammamish Mortgage’s excellent reviews prompted me to cross my fingers and jump in one more time. I’m so glad I did. My application went smoothly and, without exception, everyone I dealt with at Sammamish Mortgage and Eastlake Escrow was responsive and very professional. The staff was great, I got an incredible rate and this time, there was no pain. Sammamish Mortgage gets an A from me.
1-12-2010- Peter E- Woodinville, WA- From my first call to Sammamish Mortgage, they made me feel comfortable with the not-so-fun task of refinancing and they made it all feel much easier than I had expected. I liked that they also had the best rates, were a family friendly business and were very professional throughout the process.
1-12-2010- Gabriel W- Redmond, WA- Sammamish had good rates, very good service and were prompt in their follow up.
1-12-2010- David M- Sammamish, WA- Sammamish closed our original loan and they are true to their work and mean what they say. There were no hidden costs.
1-11-2010- Paul G- Olympia, WA- I chose to work with Sammamish because they offered very competitive interest rates, their closing costs beat all of the other companies and I liked the testimonials on their website. I felt that their service, costs and professionalism was top notch and better than all of my previous loan experiences. We will definitely be a return customer when we look to our future loan needs.
1-11-2010- Jennifer L- Woodinville, WA- I worked with Sammamish on my first mortgage and they were good, so I decided to work with them on this refinance. I would definitely recommend them because they are honest and will spend time explaining the process on the phone.
1-11-2010- Thomas B- Kenmore, WA - I chose to work with Sammamish Mortgage because they were recommended by a friend and offered good rates. I had a very good experience refinancing through Sammamish because they are very efficient and trustworthy.
1-4-2010- George S- Oak Harbor- I am a previous customer and this was the easiest and fastest closing that I have ever had. Compared to other companies that I have dealt with, they are good, fast and inexpensive. I appreciated that someone was always there to answer the phones and you can speak to the owner too!
12-25-2010- Richard S- Gig Harbor, WA- We were referred to Sammamish Mortgage by a friend. Sammamish did what they said they were going to do. They were very up-front about the process and they had no hidden agenda or charges. They have a very efficient process and staff and provided great communication and quick responses to questions. They made an extra effort to negotiate a lower interest rate and made the process convenient for me.
12-22-2010- Maxine K- Sammamish, WA- SM offered the best rate, were very efficient and provided great customer service.
12-21-2009- Tim S- Bonney Lake, WA- Sammamish offered low rates and costs compared to Chase bank and was also highly recommended by a co-worker. Their web site made it easy to apply and Michael Shane got me a great quote quickly and made the whole process really a good experience. You guys are great people. Thanks again. –Tim
12-16-2009- Raymond P- Olympia, WA- I chose to work with Sammamish because they are somewhat near where I live and they advertised good interest rates. Sammamish was quick to respond to any questions and processed my paperwork quickly, which I appreciated.
12-14-2009- Brad B- Kalama, WA- SM offered a great rate was easy to work with and everything turned out as they said it would. It was very nice to do business with all of you. Enjoy the holidays.
12-9-2009- James J- Beaverton, OR- Working with Sammamish Mortgage is simple and easy. Their low closing costs were simple and easy as well.
12-9-2009- Eric J- Seattle, WA- I chose to work with Sammamish, because I had a very positive prior experience refinancing. You have a very efficient company and I had a good experience this time around as well.
12-8-2009- Geir W- Kenmore, WA- First off, I’ve recommended you guys to several family and friends, some of whom are in the process of refinancing with you right now. I chose to work with Sammamish because of their longevity, and low rates. I appreciated your professionalism, honesty and clear communication throughout the process.
12-5-2009- Matthew T- Lake Stevens, WA- Sammamish Mortgage offered me a good low rate and competitive costs. When I talk to others about refinancing, I’d tell them to check out Sammamish’s rates because they are very competitive.
12-4-2009- David L- Spokane, WA- Sammamish had the cheapest closing costs that I could find and the process was very fluent and smooth.
12-2-2009- Monica W- Issaquah, WA- I chose to work with Sammamish Mortgage because they had very competitive interest rates and their website provided very useful information. I appreciated the courtesy, friendliness and responsiveness from their staff. Thanks everybody.
11-30-2009- Christopher S- Woodinville, WA- I used Sammamish Mortgage for a refinance on my primary residence. This was done during a period of very high volumes in the industry (rates were quite low) and Sammamish was timely in all that they said they would do. The lender was a bit slow in processing (due to volumes) which meant the normal 30-day lock would be exceeded. Sammamish honored the lock without hassle or additional fees. All in all, everything went quite smoothly.
11-24-2009- Rosie B- Federal Way, WA- We have worked with Michael Shane in the past and found him to be well educated in the mortgage field and professional. We have always been treated with honesty and sincerity in our dealings with him and his staff. Call Michael Shane if you want to work with someone who is going to work for you. You will be treated with honesty and respect while getting the best rates available.
11-19-2009- Gene B- Gig Harbor, WA- Purchasing a bank owned property can be a real challenge: the buyer is dealing with banks on both sides and they often have very stringent requirements. Sammamish Mortgage helped me navigate this difficult path and ultimately close a deal that could have fallen through at any of a number of sticking points along the way. They really stepped up when it was necessary.
11-19-2009- Denise A- Kenmore, WA- We have used Sammamish Mortgage in the past and were extremely pleased with the service and timeframe that they were able to close our loan. Their ability to submit most of the paper work electronically streamlined the process.
11-17-2009- Paul H- Renton, WA- Sammamish Mortgage had the product that I wanted for an appropriate price and they have knowledgeable staff that made me feel comfortable doing business with them. Our experience with Sammamish Mortgage resulted in an almost effortless refinance. Everything was explained from the beginning and everything occurred as explained. The staff was knowledgeable, courteous and easy to work with. I have already recommended them to a coworker.
11-17-2009- Mike M- Ballard, WA- Whenever I hear that a person is looking into buying a home I am going to tell them about Sammamish Mortgage. I know they'll get the best price and service.
11-16-2009- Ned P- - Sammamish was easy to deal with. I appreciated their expertise, friendliness and courtesy. Everything went as it was suppose to. No surprises. They are great people to work with. No wonder Michael is one of the top one hundred originators in the nation. He has a great staff!
11-16-2009- Robert K- Issaquah, WA- I feel fortunate to have found Sammamish Mortgage. I prefer dealing with locally owned companies, and Sammamish Mortgage provided great rates, low fees and excellent service. Sammamish had excellent rates and very low costs. Plus your communication was very professional. Since many places offer low rates and expenses, I appreciated the prompt and courteous response to my questions. It's great to have a local company that provides great rates, low expenses and excellent service.
11-14-2009- Lori H- Battle Ground, WA- I researched a number of mortgage brokers on the web and found that your website was thorough in answering many questions. I liked that when I called, I got a live person immediately who could give me preliminary information in order to compare service and rates with our credit union and another competing mortgage broker.
11-13-2009- James S- Sammamish, WA- Low cost...excellent service...question answered quickly...the whole thing was a pleasure.
11-12-2009- Barry F- Kent, WA- You guys and gals are incredible. The efforts put forth were well beyond my expectations. Nobody here will believe me if I tell them what you were able to do for me. They will think I finally lost it. It has been a wild ride. Thanks for all your efforts (they were many). Kudos to SM and ALL the staff there.
11-11-2009- Dan H- Bothell, WA- I chose to work with Sammamish Mortgage because they offered great rates, had many positive reviews on their website and they had an A rating with the BBB. Sammamish Mortgage was professional and very pleasant to work with. We got an excellent rate, and great guidance throughout the refinance process, even given the numerous recent changes in the mortgage industry. A great all-around experience!
11-11-2009- Deirdre G- Vashon, WA- Sammamish was very professional, responsive and transparent. I really enjoyed working with Jeanne and appreciated her quick turnarounds and her professional explanations.
11-7-2009- Sue H- Woodinville, WA- I chose Sammamish Mortgage because of their Better Business Rating and the quality of their website. There was enough info on their website to know what costs and interest rate would be, and I utilized the rate quote tool. Their estimated costs were accurate and the process was completed on schedule. No surprises.
11-6-2009- Matt M- Seattle, WA- My previous experience obtaining a mortgage through Sammamish Mortgage in 2007 was outstanding. Choosing them again was a very simple decision. They have excellent rates, low & very fair closing costs. They were honest & accurate.
They provided excellent service from honest & very hardworking people. I would recommend Sammamish Mortgage to anyone. We had some difficulties (no fault and outside the control of Sammamish Mortgage) & without the diligent efforts of Stacy & Michael, I'm not sure we would have ultimately been able to close on our home.
10-27-2009- Kelli P- Redmond, WA- Financing or refinancing a mortgage is always a stressful experience but your organization was very efficient and "on the ball", making it a much more pleasant experience. Very happy with the end result!
10-25-2009- Richard B- Mukilteo, WA- Sammamish Mortgage is easy to work with and they were very responsive, especially when I had questions.
10-19-2009- Terry M- Auburn, WA- For the most part, I chose Sammamish Mortgage because of their website. It answered all my questions before I even called the company. I had an excellent experience refinancing and they are truly a no b.s. company. Thank you everybody.
10-16-2009- Bob C- Snohomish, WA- I found their company on Bank Rate and chose to refinance through them because of their low rates and BBB rating. They were quick and efficient. Overall, I had a very pleasant refinancing experience.
10-15-2009- Sudhir J- Sammamish, WA- If I were to talk to someone about what to expect from Sammamish Mortgage, I’d tell them they will work with you to get the best rate, terms and conditions possible.
10-12-2009- Charles B- Shoreline, WA- Sammamish had the best prices I could find and I appreciated their responsiveness, competency and great service.
9-17-2009- Amadeo G- Lynnwood, WA- We want to thank you for the very professional way you treated us and keeping us well informed during the entire process. You have a very smooth operation and you present all steps of the procedure in a clear and honest way.---THANK YOU
We will be more than glad to recommend your mortgage company to anyone who may cross our way and needs a mortgage. Even if they don't, we will tell them about our experience with you all, so they too can spread the word to someone they may know who needs a mortgage.
Again thank you
9-6-2009- Paul M- Federal Way, WA- You can count on an honest explanation of the process, rates, expenses and what you need to do so they can make it happen. If you qualify and do your part, they will make it happen. Even with my tardiness in getting all documents submitted on time and my trip out of town; Stacy was able to have my loan closed in 30 days. Great support!
9-5-2009- Krasimir P- Bellevue, WA- This is by far the best mortgage experience I have ever had and in my opinion, Sammamish is the best in the business. Their professionalism is of the highest degree. They were fast, efficient and they got the job done! Thank you to all at Sammamish Mortgage.
9-5-2009- Jim V- Issaquah, WA- We were recommended Sammamish from a friend and the fact that they had the best interest rates I could find made my decision easy. They did an excellent job helping us with our refinance and I would definitely recommend them to others.
9-4-2009- Jesse D, Seattle, WA- They have a great combination of low costs, good rates and good service. They were very helpful and I appreciated their responsiveness.
9-3-2009- Maureen S- Kirkland, WA- I chose to work with Sammamish Mortgage because I worked with them before and had a positive experience. They were great this time around as well. They are very prompt and they do what they say they are going to do. I also appreciated their courteous and knowledgeable staff.
8-23-2009- Kristi R- Lynnwood, WA- I chose Sammamish Mortgage, because they had a good reputation, high rating from the better business bureau and good referral from a friend who recommended them. They also had one of the lowest overall APR. During the process, they seemed to have good relationships with their lenders. They were all very easy to work with, friendly and honest.
8-19-2009- Kathryn T- Olympia, WA- Sammamish Mortgage had the lowest quotes on the website for jumbo loans. We are impressed with their company because of the clear and straightforward communications and the efficiency with which the staff handled our refinance.
8-18-2009- Connie L- Bothell, WA - I was referred by a friend who had a good experience on a refinance. I had a great experience refinancing and was pleased with their great customer support. Thank you all. :>)
7-23-2009- Kim C- Maple Valley, WA- Sammamish Mortgage is a no-nonsense company focused on customer service, professional knowledge and excellent communication. It is also convenient that you have an association with an escrow service at the same location.
The staff at Sammamish Mortgage excelled at customer service and communication. They kept me informed through every step of the process and provided all essential documents in a timely manner and did most everything electronically, which was efficient and a real time saver. I cannot think of a single thing that I would want to change about my experience. 14 days from start to finish is the best testament I could provide that demonstrates your professional skill, attention to detail and overall efficiency. Thank you for the best home finance experience I have ever had.
7-14-2009- Bruce B - Snohomish, WA - I liked Sammamish Mortgages rates, but more importantly, I felt comfortable with them helping me with my refinance from the first contact. Thanks for a making my refi experience great from the beginning all the way through to closing!
7-14-2009- Rick K - Edmonds, WA - Previously, I had a great experience with Sammamish, and this time around, they still had the best rate and closing costs I could find.
7/11/2009 - John R – Marysville , WA- Sammamish Mortgage was very straight forward much more so than other companies we contacted. They were friendly and worked to get the best deal for us. A in customer service! This was our best experience we've ever had in dealing with a mortgage loan. You went the extra step to give good clear guidance on what paperwork was needed and explained the process, getting us the lowest rate we could get at the time with the rates moving all over, up & down. We are very happy and have no regrets. I wish we had known about Sammamish Mortgage when purchasing our 1st home.
7/10/2009 Kim K – Maple Valley , WA - Thank you for making this refinance flow unbelievably smooth and efficient. You can be sure I will refer any of my friends seeking home financing to Sammamish Mortgage. It is a great comfort to us to be out from under the ARM we had previously and I am very pleased with the rate and costs associated with this loan. Diane and I wish your team great success in the future as we hope to see this economic downturn slowly come to an end.
7/10/2009- Karen N - Kirkland , WA- I was surprised at how painless the process was. Everything went smoothly.
6/29/2009- Dean S - Liberty Lake , WA- Thanks for your excellent service on my refinance. Sammamish Mortgage will always remain the first choice for my mortgage needs.
6/26/2009- James R - Snoqualmie , WA- The staff were very clear on what could be done and they performed to our complete satisfaction. We had heard from others how difficult it was to get financing in the current economic environment. That was not our experience. Totally satisfied!! Thanks Jeanne, Ryan, Stacey and Sandy. You guys are pros! Thanks for keeping us fully informed during the process and getting us the rate and terms we wanted. Always professional, friendly and available.
6/26/2009- David R - Sammamish , WA- Professional, low costs, Michael is great to work with and all folks there are nice.
6/18/2009 – Christine B – Fall City , WA- Thank you so much! I wanted to let you know that I posted a review of Sammamish Mortgage on Judy's Book yesterday. A rave review, of course! Thank you so much for your outstanding service. It has been a pleasure refinancing with you and your company. And thank you again for the subscription to "You" Magazine. :-) It was a pleasure working with all of you (and Sandy with escrow) as well. Such a smooth and easy process, I hardly even knew we were refinancing!
We were very impressed with the high caliber of service we received from Sammamish Mortgage. From the amazing rates and very reasonable fees, to the expertise and responsiveness of every team member, we could not have asked for a better experience. We have already recommended three different people to you, one of whom I believe is even in the process of refinancing with you right now.
We sincerely appreciate your making this process so easy. We will continue to rave about our experience with Sammamish Mortgage to anyone who will listen!
6/17/2009- Jim A - Redmond , WA - Good rates, honest representation of fees and rates. Very professional staff who worked very hard at making sure everything was done, done right, and done right away. I came to Sammamish Mortgage because of their low published rates. I would go back to Sammamish Mortgage without question because of their attention to detail. Our refinance went very smoothly, and in this market that is not an easy thing to do!
6/17/2009- Rick K - North Bend , WA- I received a referral from a friend and I had a great initial conversation with Jeanne Shane that gave me a high degree of confidence in Sammamish Mortgage. I appreciated how courteous and knowledgeable your staff was. I was pleased at how smooth and quick the process was and especially that there weren't any surprises.
6/17/2009- David M - Friday Harbor , WA- Our experiences have been zero-hassle and we have been able to get loans closed at the rates and fees quoted.
6/16/2009- Gary B - Fall City, WA- Most competitive rates and fees; A rating with the BBB; very responsive to inquiries. They offered by far the most competitive rates with very reasonable fees. They were extremely responsive to any inquiries. They are a very solid, trustworthy organization. Very highly recommended! It was a pleasure working with Sammamish Mortgage, and we could not have asked for a better experience. The process was so smooth and easy, we hardly knew we were refinancing. We were very impressed with the exceptional level of service we received, from the extremely competitive rates and very reasonable fees, to the expertise and responsiveness of every team member. We have already recommended three different people to Sammamish Mortgage and will continue to rave about our superlative experience. Thank you so much!
6/3/2009- Alfred A - Seattle , WA - They provide an efficient refinancing package at very competitive rates.
6/3/2009- Chip B - Redmond , WA - Great rates, low cost and excellent communication. Everyone we spoke with at Sammamish Mortgage was helpful and did a great job. We wanted to express our thanks to you all for your efforts to help us with our refinance. You were responsive and available at a time when we needed to essentially walk away from a lock with another lender. That turned out to be a great decision on our part to go with your team, even though we'd already paid to lock in with the other lender. We will be recommending Sammamish Mortgage to our friends and colleagues. You have provided World Class Client Service, and to that we say well done!
Thanks again
6/2/2009-Jeff W – Burien , WA - We had previously used them for our home purchase and when we decided to refinance came back to them. Originally, we chose them based on their low closing costs. When we refer someone to you, we will tell them that we had great service and the loan rate compared to the APR was the lowest we could find. We have already referred several friends and acquaintances to Sammamish based on our experience. We felt that they kept us informed and communicated well throughout the process.
6/2/2009- Mark J - Woodinville , WA- Saw their newspaper ad, local company, answered initial phone calls promptly and with courtesy. Ryan was very pleasant to deal with.
6/1/2009- Joseph M – Shelton , WA- I have worked with Sammamish Mortgage before. They take the time to talk with me and work out the fine points so that everything is in order and ready to go. I do not hesitate to recommend them to anyone. The first time I used Sammamish Mortgage I was in a situation without a real estate agent. I'd never done it before so I asked Jeanne some questions. Instead of telling me "you need to get a lawyer" she simply called the lawyer she was using for a similar type of transaction. This gesture was all I needed to move forward with Sammamish Mortgage and I haven't considered anyone else since then. I'll likely have another transaction later this year and will not hesitate to use Sammamish Mortgage again.
6/1/2009- Derin B - Seattle , WA - We have been working with Sammamish Mortgage for a few years now, and we really appreciate the excellent service we receive. Michael and the team really listened to our needs, gave great advice, and got us exactly what we wanted. Thanks again!
5/30/2009- Doug C - Sammamish , WA - Worked with them before; no hassles. They do a great job educating; and get it done right. Positive experience; no problems; that's all I want.
5/29/2009 – Doug H – Seattle , WA - You will have my personal referral to others – it was a pleasure to work with Sammamish Mortgage to refinance, you staff was professional and helpful, and we did the refinance in record time with no glitches.
5/28/2009- George K - Sammamish , WA - From the initial conversation I was given the feeling that everything was touched on concerning the entire process. This was the most seamless experience that I have ever had with a refinance. Very professional and knowledgeable. I will definitely recommend Sammamish Mortgage.
5/21/2009-Elizabeth A – Issaquah , WA- I have had 2 other mortgages coordinated by Sammamish Mortgage. I wouldn't have gone anywhere else! I love the story of Sammamish Mortgage - that it's a family business. Michael is an excellent and reliable broker. I missed seeing Michael this time! Congratulations on your wedding. Blessings to you all as you carry on in this challenging economic season!
5/21/2009- Beta L.K. – Bellevue , WA- They watched and monitored rates and locked us at a pre-agreed rate (a very helpful service for busy individuals like myself).
5/19/2009- Tom G - Sammamish, WA- Great Service. Great Communication. Very fast process from application to closing (less than 4 weeks) I really can't say enough positive things about Sammamish Mortgage. I am totally impressed!
5/14/2009- Marcus B - Kent, WA- I felt that they were personable and easy to work with, good communication and fast service when it came to problem solving and getting answers in a timely fashion. A top notch mortgage company, a rare thing these days to find. Very professional, honest, timely and considerate. Most of all, good communicators overall.
5/10/2009- Jim L - Redmond , WA - We have purchased/refinanced multiple homes in the past 24 years. Sammamish Mortgage is by far the best experience we had in this time: the loan application process was straight-forward and easy to do on-line. The fixed rate and pricing desired were obtained in less than 10 days after was application and the closing occurred well-within the short rate lock provided by the investor. We couldn't be more pleased with Sammamish Mortgage and Eastlake Escrow! Jim & Kathy
5/8/2009- Chris H - Federal Way, WA - They have good rates and are very easy to work with.
5/1/2009 – Dominic D – Friday Harbor , WA - We closed on the loan yesterday. Thanks for all your help. You and your company are very professional - the kind of people we like to do business with. Maybe someday we will have an opportunity to meet.
4/27/2009- Grigoriy S- Bellevue, WA - I would recommend Sammamish Mortgage to anyone who is looking for an excellent customer service and closing with no surprises.
4/27/2009- Rick S - Vancouver , WA- Fair price, as quick as can be expected and personable.
4/16/2009-David M – Issaquah , WA - We are repeat customers (and will most likely be three/four-peat). Sammamish Mortgage is very professional without being pretentious. We also didn't get that mortgage mill feeling I have had with other brokers. I feel like quality folks are handling my process.
4/13/2009- Heather L - Seattle , WA- I was pleased with the level of service and felt comfortable working with all members of the team. Michael Shane was informative and very fair. The closing costs and interest rates are very competitive. I think the company has a lot of integrity and it shows in the way that it deals with its customers.
4/8/2009- Robert S - Bellevue , WA- I have and will continue to recommend Sammamish Mortgage to anybody who is looking for assistance in obtaining loan for a new home or a refinance.
4/7/2009- Herman S – Sammamish , WA - Keep up the good work and I hope you around for a long time. Special thanks to Michael who took my call at home on a Saturday to lock a rate and to both Sandy and Suzanne for the excellent communication and service.
4/6/2009- Betty B - Tacoma , WA - You were very upfront and honest. No game playing around with interest rates and your company is easy and very efficient to work with. Thanks again for the great experience!!!
4/5/2009- Gary D- Monroe, WA– They are an excellent company to do business with and they are very much with you and on your side. There is no pressure in anyway from them. They are happy to answer any questions you might have through out the process. Since refinancing my mortgage I have referred two people to Sammamish Mortgage. I mentioned the smooth transaction process that I experienced and both people were attracted to that. The great thing is Sammamish Mortgage had all the information you might need without any rush. They were always happy to talk to you and help.
4/1/2009- Dai M- Seattle, WA - I've already related how pleased I was with the refinance to friends and relatives.
3/24/2009- David D - Redmond, WA- Easy to talk with. Consistent message. Online application was appreciated.
2/20/2009- Chad F – Elma, WA- What could have been a disastrous situation caused by the lender turned out to be an over all good experience because of Sammamish being accountable & looking out for us as clients. We couldn't be more satisfied with the end result!
2/20/2009- Andrew D - Duvall , WA - Thanks for everything.
2/17/2009- Vijay R - Bellevue , WA- We would definitely recommend Sammamish Mortgage to anyone seeking to refinance their home. Ron Wilcox provided us excellent and efficient service in refinancing our home.
2/12/2009- Dwight O - Copalis Beach , WA- This went so smooth and fast, it was unbelievable. In all the houses we have bought and sold, and mortgage companies we have dealt with - you guys were perfect.
2/5/2009- Gigi M - Sammamish , WA- You're the BEST, Jeanne :) I will let anyone I know who's refinancing that Sammamish Mortgage CAN be TRUSTED! I didn't have to make many decisions because of the "trust" I have in YOU! :))))
2/3/2009- Christie P - Bothell , WA- This Company is the best mortgage company I have ever done business with -thanks for everything.
2/3/2009- Marjorie M- Seattle, WA- Overall, our refinance experience very pleasant. Very nice and easy to work with.
2/3/2009- Mary Ann J- Seattle, WA- I consider Michael Shane one of the most ethical and hardworking advocates for his constituents. He went out of his way to help me get a good loan rate after I had asked him to contact me when the rates hit a better level than I was paying. He did that and kept me in mind when I had long given up on the possibilities. He had to do extra paperwork to meet new and stringent standards for home loans, and held the process together throughout.
2/2/2009- Cuong L - Tacoma , WA- I liked the fact that there were no surprises and you guys answered my questions promptly. I liked how efficient the process was, there was no hidden fees and no surprises.
2/2/2009- Lorelei G- Seattle, WA - I have already mentioned your great service to our neighbors and friends. Keep up the good work!
1/26/2009- Mark S- Issaquah, WA- Jeanne and her team were there to answer questions. The fees they charge compared to other lenders are very low. The transaction was very smooth. My involvement was extremely minimal after sending the initial required documentation, and this was during a very busy time in the industry. Thanks Jeanne!
1/22/2009- Eric J - Seattle , WA- Michael does a fantastic job providing clear answers to all questions and makes it easy to understand. He was also patient with us as we figured out what path to take.
1/20/2009- Shane S- Issaquah, WA- You have my business and referrals for life. Thank you for the outstanding service!
1/10/2009- Marcus B- Redmond, WA- Mike - Great job. I'll be referring you whenever I get the chance. Thanks
1/7/2009- Gerlando P - Sammamish , WA- By far the best broker experience I've had. I really appreciate the time spent in figuring out the best solution for my situation rather than simply rushing me through to close. I will definitely use you guys in the future.
12/18/2009- Anne Marie C - Bellevue , WA- I have purchased many homes, and this was by far the smoothest mortgage process I have experienced. This meant a lot to me because the mortgage occurred during a foreclosure and credit crisis. Everything occurred exactly the way Michael assured me that it would. Sammamish Mortgage did a great job.
12/2/2008- Herman S – Sammamish, WA- I would like to compliment everyone I came in contact with at Sammamish Mortgage, specifically Michael and Suzanne, in their open and prompt lines of communication. I ask a question, I get an almost immediate answer... refreshing. Thank you.
11/20/2008- Ron T - Enumclaw, WA- All questions were answered efficiently and effectively. Stacy Schmitt was great to work with and extremely helpful. Sandy Sadowski came in on Saturday (her day off) to do our closing and was well prepared. Great job.
10/31/2008- Tracy R- Medical Lake , WA- Wonderful experience--you were fast and efficient. The mortgage approval was very fast thus allowing us to close within a week.
10/30/2008- Anne H – Lincoln City , OR- Overall I feel everything went well. I would go with Sammamish Mortgage again if I needed to buy another house. This one went very smoothly. Thank you for your help.
10/28/2008- Pamela H – Tacoma , WA- You have a professional organization that is conducted with efficiency and courtesy. Thank you
10/24/2008- Tracy D- Issaquah, WA- I liked receiving the weekly emails updating me about the loan process in general. Any questions I had, you answered quickly over the phone and made sure to explain everything to me. I appreciated the high level of customer service and attention. Thank you.
The mortgage lenders at Sammamish Mortgage have been serving residents of Seattle, Bellevue and all of Washington and Oregon since 1992, and we love nothing more than hearing that we helped you with your lending needs. Sammamish Mortgage is a family owned, referral-based mortgage company that prides itself on building long-lasting business relationships based on integrity, trust and excellent business practices. For the best mortgage Seattle has to offer and all the latest mortgage origination news, please contact Sammamish Mortgage today.
Here are just a few of the Sammamish mortgage reviews from the last few years:
4-25-2012 - Chris D - Issaquah, WA - I wanted to say that it has been a real pleasure working with both Ryan and Cory. Both of them have been super helpful in our first home purchase, especially with all the newbie questions I had. Your quick response and great service was the #1 reason why I ended up choosing Sammammish Mortgage over other brokers and lenders. Back in November/December when I was comparing different mortgage and lender companies, other lenders I spoke to were slow to respond to my emails. In addition, when I talked to them on the phone, they seemed disinterested and quite annoyed with all the questions I had being a first-time home buyer. When I talked to Ryan, on the other hand, he was super nice and very patient with answering all my questions. Even when he seemed busy, he always responded to my emails and calls right away. This directly led me to choose Sammammish Mortgage. Working with Cory has been a pleasure, as well. She always responded to my emails quickly and answered my questions with great precision.
I want to thank you guys for your great work and excellent service. I will definitely refer you guys to my co-workers and friends that are looking to purchase a home. Just keep up your great service and quick response and I'm sure you'll have many satisfied customers for years to come.
4-24-2012 - Steve F - Sammamish, WA - Dawn, Michael, Tony Thanks to all of you for your efforts to get our home refinanced. I'm very pleased with how things went and will certainly refer your good business on to friends and colleagues.
4-23-2012 - Brett J - Chelan, WA - Thank you so much! We appreciate all that you and everyone at Sammamish Mortgage did for us ! We will definitely send people your way.
04-08-2012 – Brian H – Woodinville, WA – You can receive an Instant Rate Quote on the website and daily rate info via e-mail, which allows you to see all the options for rates vs. closing costs. The process went very smoothly both times we refinanced with Sammamish Mortgage, and we paid very little to lower our rate. The application process went smoothly and our mortgage closed quickly. Excellent customer service and communication.
04-06-2012 Charles M - Sammamish, WA - Thank you for the good work on getting my mortgage refinance through on schedule and such that the terms were consistent with what was discussed at the onset of the process. The process was very smooth and timely so I didn't have to get worried about running up against the end of the interest rate lock period. I've had queries by friends and co-workers already when they have heard about my refinance asking about the interest rate and who I went through and I've been happy to say Sammamish Mortgage and things went very smoothly.
04-04-2012 - Kirkland, WA - Paul T - Thank you to your office for working on my loan and executing to get it done on time. I am glad to have worked with your office on this refinance and look forward to future loans as well!
03-29-2012 – Robert W – Bainbridge Island, WA – Sammamish Mortgage was very good to work with in all respects. They followed through with what the initially discussed as terms. We were also kept informed of our status of the loan application process. I would use the again and have recommended them to friends seeking to refinance.
3-28-2012 – Shauna E – Seattle, WA – We have refinanced our homes 10-12 times over the last 15 years. Sammamish Mortgage provided the most painless, straightforward process of any of the mortgage brokers we have used. The rates were excellent and the fees reasonable. We would use Sammamish Mortgage again.
3-28-2012- Dennis M – Seattle, WA – SM was easy do to business with and has great rates. I have already referred multiple co-workers to Sammamish.
3-22-2012 – Richard P – Redmond, WA – We chose to work with Sammamish because of their low interest rate, closing costs and it is a family owned business. We always got a live person to answer the phone and in this day that is very important. We also enjoyed having Eastlake Escrow right next door to your office so the two of you could coordinate paperwork.
3-20-2012 – Shellie T – Belfair, WA – I have worked with SM before and have has great experiences. They are professional, best rates, and the staff is always top notch! They responded to all our questions expeditiously, alerted us quickly when there were problems or additional paperwork needed to be submitted, and it seems like you are their only client J
3-19-2012 – Cedric F – Woodinville, WA – After talking with Mr. Ryan Shane, we felt that this mortgage company was the best for our refinance. We managed to get excellent service and the best rate. I received professional service in every way.
3-15-2012 – Grace K – Seattle, WA – Everyone at Sammamish was friendly, efficient and on top of their jobs.
3-9-2012 – David H – Bellevue, WA – I chose to work with SM because it’s a local company with good rates. The website was very informative and allowed me to investigate without having to”signup” and receive unwanted phone calls. So when I was ready to start my refinance the process was well understood. Then everyone quickly and professionally got back with me to get the process going! Everyone at Sammamish Mortgage was polite, professional and made me feel as if we had a team working for us. A very big thank you!
3-9-2012 - Chris G - Bothell, WA -Thank you very much. This was probably the smoothest refi I've ever done, which was much appreciated especially after my last experience with another company. I have already recommended your company to a few friends and will continue to do so.
3-2-2012 – Gene B – Gig Harbor, WA – Sammamish helped me get my original loans it was a good experience, so it was logical to go to them for refinancing. Also, they advertise very competitive rates. Sammamish is a thoroughly professional organization. They know their business and helped guide me though the maze of paperwork that threatens to overwhelm the current lending environment. And they’re nice while doing it.
3-1-2012 – Mary P – Edmonds, WA – The refinancing process was very user friendly and was one of the easiest loans I’ve ever encountered, and in these times, it says a lot! Tony was very attentive, professional and just a nice guy!
2-28-2012 – Christopher H – Port Ludlow, WA – Our sincere thanks to the staff at Sammamish Mortgage for the very fine service that was provided to us. From start to finish, your vigilance, thoroughness, and professionalism were very much appreciated. Thank you for treating our financial matters and our home as if they were as important to you as they are to us. Ryan was very reassuring at the beginning of the process, and Janel made certain that we were never concerned about the many details she addressed.
2-23-2012 – Leonora H – Bellevue, WA – Sammamish Mortgage came very highly recommended from a good friend. Your company was honest, efficient, courteous and informative.
2-19-2012 - Nan Ping W - Bellevue, WA - Michael thank you and your team for all the efforts in the process of our refinancing. We had a very positive experience with your professionalism and attention to the details. We look forward to other future opportunity in working with you.
2-18-2012 - Le Trinh T - Fife, WA - I wanted to thank Michael Shane very much for helping me with my refinance as well as my last refinance. I will certainly refer you to my friends who need help with loans in future. I am satisfied & very appreciated.
2-7-2012 – Paul L - Thanks for helping me out! Ryan and Dawn were very helpful, easygoing and super accessible. They answered when I called pretty much every time..or returned my call very quickly. Overall, this is the first time I’ve dealt with a mortgage company that I felt was honest and on my side and I ended up with a great deal that will save me a lot of money, which is of course the bottom line.
2-17-2012 – Larry R – Maple Valley – SM had the rate I wanted and the closing costs were great. Suffice it to say, I was very happy with your service and will definitely recommend your firm to others in need of financing.
2-14-2012 - Tony A - Mill Creek, WA - Michael, thank you for delivering fantastic value with my mortgage, your team got me a terrific deal with low closing costs. I will recommend your company to anyone looking for a mortgage, you guys are top notch professionals.
2-9-2012 – David S – Camas, WA – I had a fantastic experience. Every individual I came in contact with throughout the process was knowledgeable, focused and extremely effective in obtaining the information necessary to close my loan on time. It was a clean process with great flexibility in helping us when we moved up the closing date a few days for our convenience.
2-7-2012 – Dawn D – Kirkland, WA - Sammamish Mortgage has a great reputation in the mortgage industry. I also chose Sammamish Mortgage because of the online rating engine on the website. This allowed me to self-service rate quotes without filling out a form and waiting for a return phone call. Everyone at Sammamish Mortgage went above and beyond to make our difficult closing happen. The level of service and commitment was very impressive and we will forever be grateful to Jeanne and Suzanne for making our dream a reality. The folks at Sammamish Mortgage are outstanding and I highly recommend them.
1-31-2012 – Jeremiah L – Portland, OR – I chose to work with SM because they come highly recommended and I have had good experiences with them in the past. They are professional, diligent and offer some of the best rates.
1-30-2012 – Tin-Fook O – Bellevue, WA – Sammamish Mortgage has never disappointed me. They provided me with a low rate, closed the loan very fast and I received great service.
1-25-2012 – Pamela W – Bellevue, WA – Sammamish Mortgage was trustworthy, efficient and friendly – they make it easy.
1-20-2012 – Sean W – Seattle, WA - Thanks Michael, I really enjoyed doing business with you and your company. You took the time to explain things clearly and I never felt pressured or unsure about the decision. Thanks for a wonderful mortgage experience.
1-4-2012 – Daniel A – Auburn, WA – Sammamish Mortgage provides great rates and worked on my behalf. I felt respected and knew that I could trust them to handle my refinancing and I recommend their service.
12-27-2011 – Christopher G – Issaquah, WA – Sammamish did a great job both on my latest refinance as well as my original mortgage the year prior. Excellent communication and probably one of the most professional companies I have ever done business with.
12-23-2011 – Troy H – Federal Way, WA – Sammamish Mortgage offers several great benefits. For me the primary benefit is their online rate and fee quoting system. The fact that they actually provide that upfront every day 24/7 for you to query against and HONOR the offers/results means a lot when you make that critical decision of who to APPLY with and when to lock. Their rates, and fees (total cost) were the best I could find and their service (Loan Officer Ryan) and processors were very prompt in all aspects of my loan.
12-23-2011 – David N – Covington, WA – Besides great rates, Sammamish Mortgage provides several options on length of loan and loan costs. The staff is very professions and everything went smooth.
12-22-2011 – Kurt C – Renton, WA – Considering the turmoil that many unethical and perhaps criminal mortgage brokers and bankers have caused, it is refreshing to find a competent and responsible person to work with. Check their website, scope out what you think will work, then call and discuss your options. SM stood behind their quotes – including online – and did not bother me with gimmicks.
12-16-2011 – Williams M – Redmond, WA – If you’re looking for good rates AND good service, call Sammamish Mortgage.
12-14-2011 – Merlin S – Gaston, OR – Sammamish Mortgage offered the best rates in the country during the week I did a rate search. I compared 10 mortgage companies and narrowed it to three. Sammamish Mortgage has connections that beat them all. I was happy to choose a company from the Northwest.
12-12-2011 – Michael M – Spokane, WA – This is the second time that we have refinanced with SM and both times got the best rates, great customer service and timely results. We could not be happier. We have referred others and they have been pleased as well. The website is especially helpful – explains the process well and provides no-obligation calculators to help with decision making.
12-10-2011 – Jeffery M – Kirkland, WA – Sammamish Mortgage was a reputable broker with low costs and great service. They bend over backwards to get the job done. Kept in close communication prior to closing.
12-7-2011 – Gregory G – Bellingham, WA – I have worked with Sammamish Mortgage before and had a good experience. They are attentive, professional and thorough. I have always received great interest rates.
12-6-2011 – Kevin V – Seattle, WA – I will be recommending Sammamish Mortgage to everyone I know. Your team is quick, helpful and always responsive.
12-4-2011 – Bahadir O – Bellevue, WA – I was referred to Sammamish from a friend. I was very pleased with the staff, the process, competitive rates and the eventual closing. There were no surprises. Everything went along as planned. I would definitely recommend Sammamish Mortgage to others as well.
11-29-2011 – David L – Sammamish, WA – I would highly recommend this company for mortgages. I found their website useful when looking for the days rates.
11-26-2011 – Thomas M – Sammamish, WA – SM processed my documents quickly and the pricing was explained upfront and did not change as the process went on. The level of service I received was excellent.
11-25-2011 – Brenda T – Mill Creek, WA – I Thoroughly enjoyed working with both Michael and Tony. Both called me back promptly whenever I had questions and they were able to get our loan done on time for our purchase. Everyone I spoke with was very knowledgeable and professional, and friendly as well. If we ever need another loan, I would not hesitate to call them again. I would also highly recommend them to anyone else because they offer low cost loans AND provide great service—a rarity to get both in one place. Great job!
11-21-2011 – Dean S – Liberty Lake, WA – Sammamish Mortgage has been the best value on my last two refinances, no one even came close. My rates and terms have shrunk to levels I did not think were possible. I tell everyone to go to their website and get a quick quote, so they can compare other providers.
11-15-2011- Geir W – Kenmore, WA – It is always a pleasure working with Michael and his staff. They are competent, efficient and have complete integrity. Coupled with the lowest rates and extremely competitive closing fees, why go anywhere else?
11-10-2011 – Bob C – Maple Valley, WA – As a first time customer with Sammamish Mortgage, we were very pleased with the professional capabilities of SM. We have experienced several new home mortgages and about five refinances over my lifetime, and this was the very best in terms of handling everything with ease and with no surprised. Very highly recommended.
11-08-2011 – Dipen P – Sammamish, WA – I have worked with Michael previously and I’ve always received excellent service from him and everyone at Sammamish Mortgage.
11-03-2011 – Boyd H – Kirkland, WA – I found Sammamish Mortgage had the best rates and reviews on Angie’s List. You guys were helpful and worked hard to get me the best rate. I was informed along the way of what was going on and the closing happened quickly and accurately with no surprises.
11-02-2011 – Lowell D – Seattle, WA – We chose Sammamish because we’d had an awesome, easy experience with them before. Refinancing needn’t be a nightmare scenario. We took advantage of the low interest rates to refinance two properties. Sammamish made both experiences breezy and worthwhile. They kept an eye out for variables that would benefit us and explained details every step of the way.
10-28-2011 – Gilbert B – Issaquah, WA – I would use Sammamish Mortgage again and would not hesitate to refer them to my family and friends.
10-24-2011 – Sean W – Seattle, WA – Sammamish was honest, very clear and patient with me. You will have a hard time finding a better mortgage company. The other estimates I had from competing mortgage companies were not even close. They saved us a bundle of money and were very nice people too!
10-26-2011 - Nancy R - Seattle, WA - Cyndi and I are grateful for your expert handling of this refinance. Two of my sisters (and husbands) are trying to refinance in other states. Their biggest complaint is lack of responsiveness and communication by their mortgage companies. We have never felt this in our dealings with Sammamish Mortgage. It means a lot to always have a live person answer the phone, and to have emails returned promptly.
Michael, you're a true professional. Thank you for finding us a great rate and a good lender.
10-22-2011 – Robert B – Damascus, OR – As someone who was working from Portland, I was skeptical at first. The rates and testimonials seemed too good to be true. In reality everything that you said, you followed through on. Also, the level of service I got from Janel was OUTSTANDING. She literally made it so that we were able to close on time. I have already recommended you to others in the Portland area who are looking to either refinance or purchase a new home.
10-21-2011 – Candy L – Redmond, WA – I chose to come back to Sammamish Mortgage because I have used them successfully in the past… and Ron Wilcox is the best ever!!! You guys were superior in all regards… and yes, once again… it’s all about Ron Wilcox.
10-19-2011 - Ken A - Seattle, WA - I'd heard terrific things about Sammamish Mortgage from two co-workers who refinanced (or are now refinancing) with you - and theywere right. The service was terrific, all the way through.
10-18-2011 – Karl N – Seattle, WA – The combination of easy rate information displayed on the website and quick response to initial email questions led me to Sammamish Mortgage. The service was excellent and you guys made the process easy.
10-16-2011 – Susan T – Bellevue, WA – I was VERY impressed that I was contacted just a couple days before closing and offered a lower rate. That really made my day and convinced me that Sammamish Mortgage is the best company to recommend to friends. This was a very efficient and painless process. Job well done!
10-15-2011 – Alina D – Mount Vernon – The staff at Sammamish went above and beyond to help me with my refinance. Long hours, lots of paperwork, and always a friendly call from them made my experience excellent. Thank you.
10-12-2011 – John S – Fall City – The ads in Seattle Times and online search identified SM. Following an initial conversation with Ryan, I was impressed enough to take the plunge. Ryan and Janel were both professional and made the whole process easy. They looked out for me, the customer. This included a renegotiation for a lower rate. How could you not appreciate the effort? Thanks
10-12-2011 – Tim S – Federal Way – We worked with Sammamish because there was no hesitancy of working with us even when we were in HARP category. They were straightforward and provided full disclosure of actual costs incurred and had some of the lowest rates available. Overall I had a very positive experience.
10-9-2011 – Jeffrey H – Sammamish, WA – I have worked with Sammamish many times and am always pleased with their refi process.
10-3-2011 – Philip K – Bothell, WA – I am a return customer. The previous experience was positive as was this one. Thanks again for a very positive and professional refinance. I appreciate the knowledge sharing and guidance along the way.
9-25-2011 – Bryce G – Woodinville, WA – My experience with completing a refinance through Sammamish Mortgage was smooth and easy. They explained things patiently and thoroughly, the estimated costs were quite accurate, and there were no hang-ups or gotchas. It was really hassle-free, and enjoyable to get a great rate and little to no closing costs. Thanks!
9-17-2011 – Paul S – Auburn, WA – We trust Michael! It’s that simple, really. In this time of unscrupulous mortgage and other financial entities, Michael is in a class by himself. This was our 3rd mortgage with him and we will be back again if needed. Call Michael and you won’t need to worry about paying too much, finding a better rate or closing on time. They will even make sure, before the loan is closed, that the rate you locked has not gone down. If it has, they will negotiate the lower rate for you! Who does that? These guys do.
9-12-2011 – Coral E – Des Moines, WA – I felt very comfortable dealing with Sammamish Mortgage, especially talking to Jeanne who took her time to explain everything in very simple terms. I appreciate that very much.
9-7-2011 – Nancy L – Nordland, WA – Sammamish Mortgage was a bulldog. The best. Earned every penny. You are already on our watch list to refinance our primary first. We were happy with the service and follow-through. Great small company feel.
9-4-2011 – Michael T – Des Moines, WA – SM helped us meet a short deadline to obtain our loan and close our purchase. They provided accurate, efficient service for our loan transaction. Our realtor worked well with SM and the relationship benefited us by being smooth and efficient.
9-2-2011 – Dan M – Olympia, WA – I was referred to you guys through a friend. Thank you to Ryan, Janel, and everyone at Sammamish Mortgage. You guys did a great job!
8-26-2011 – Carrie M – Renton, WA – You guys had the lowest interest rates with the lowest closing costs while I was researching. Your estimates were accurate to what I actually paid, thank you!
8-21-2011 – Steve L – Bellevue, WA – Sammamish has the best rates and the best service!
8-13-2011 – Michael T – Covington, WA – My initial contact was based on an ad in the Times, and it was all good from there. I experienced prompt service, thorough explanation of the process and details, and a welcoming reception.
8-8-2011 – Kathryn B – Bellevue, WA – I chose your company because the rates listed online looked good, the Better Business Bureau recommendation was strong, and I wanted a local company with a positive history. We received very personal attention and accurate information.
7-31-2011 – Oliver D – Kirkland, WA – We were recommended to Sammamish Mortgage by a friend and they delivered a great rate, thank you!
7-23-2011 – Kirsten F – Bainbridge Island, WA – I chose to work with Sammamish because of their great rates and super helpful personnel. Dawn Hull was very helpful, cheerful and prompt with returning calls and emails.
7-17-2011 – Larry H – Bellevue, WA – SM was the best priced mortgage company I could find, they have a great online calculator and I’ve used them before so I trusted them. The estimated closing costs were accurate to what I actually paid and the service was great.
7-10-2011 – Yuliya S – Bellevue, WA – I have used their service before and they always deliver what they promise. It is my third time with Sammamish Mortgage and I’ll definitely use their services again in the future.
6-30-2011 – John C – Spanaway, WA – I turned to Sammamish Mortgage after months of waiting on another company. Given all the new obstacles and roadblocks the finance world is now faced with, my loan was still done with maximum efficiency. I would definitely recommend them and I would say that whether someone wants to know every detail of the process or just wants it handled without dealing with the minutia, Sammamish can be trusted to handle the job.
6-29-2011 – Nathaniel B – Bellevue, WA - It was great working with both Suzanne and Jeanne! After several bad experiences with mortgage brokers in the past, it's nice to find such a trustworthy company where everyone we worked with was so helpful and honest. My wife and I appreciate all the time they spent helping us feel comfortable with the transaction, and we will definitely be recommending Sammamish Mortgage to our friends. We look forward to working with them again in the future!
6-26-2011 Mu H – Redmond, WA – For a 15 year jumbo, Sammamish Mortgage ended up saving me a lot of money as they had much lower rates than others.
6-24-2011 – Stacey H – Redmond, WA – I chose to work with SM because they didn’t give me the run around about rates and presented the information clearly. They listened to our needs, presented a variety of options to us, and quickly processed our information as requested.
6-21-2011 – David P – Eatonville, WA – Sammamish Mortgage is accurate in their advertising, and very helpful and complete in attending to the details necessary for a home loan.
6-16-2011 – Erin W – Monroe, WA – Sammamish Mortgage offered the best rate I found and I have a history of receiving good service from their office. I really love that true and updated rates are posted on their website. I also tell everyone about the time Ron advised me to use another lender to take advantage of a credit they were offering. While Sammamish had the lower rate, it would have taken years to break even. I’ve been refinancing with Ron as rates have dropped many times since.
6-14-2011 – Barbara B – Renton, WA – We were very happy with the skill level of the staff at Sammamish Mortgage. Calls are returned promptly and people are friendly. Communication is very important to us and Sammamish Mortgage delivered. Well done. We’ve worked with them twice now and will again if the need arises.
6-10-2011 – Daniel C – Sammamish, WA – Good rates and the ease of working via e-mail were the reasons I chose to work with Sammamish Mortgage. Service was great and they were quick to respond. Easy to work with due to comfortableness with e-mailing documents. I like the information I was able to find through the website as well.
6-8-2011 – Bernadine A – Seattle, WA – I liked the way that Ryan filled out my loan application as it was very confusing for me to do. This refinance was the smoothest I have ever encountered. I could not be happier with the process and the ease that it all went together. Thank you.
6-3-2011 – Todd F – Spokane, WA – Their rates are good, closing costs were excellent, extremely professional and friendly staff, highly responsive to question and concerns. Sammamish made the entire process of buying a new home an easy one. I highly recommend them!
6-1-2011 – Brian W – Bellevue, WA – I had used Sammamish Mortgage in the past and went well so we did it again. Everything was smooth and the service was excellent.
5-17-2011 – Iuliu F – Bothell, WA – Very knowledgeable and professional team. The process was smooth without any surprises. Your GFE actually beat a lot of big mortgage companies such as Lending Tree and Amerisave. These big companies are trying to scare customers from working with small mortgage companies saying that the closing time is an issue, but my experience was definitely different. My loan closed on time and there were no issues during the process. I knew upfront what to expect and how to avoid pitfalls throughout. Thank you very much and congratulations for having such great customer service and for building a very cohesive and knowledgeable team. Keep up the good work! Iuliu F
5-13-2011 – Barry F – Anacortes, WA – When looking for a mortgage company I was looking for a local broker who seemed reputable. I also liked your website and the ease of getting a quote. You guys are a great company that is easy to work with.
5-11-2011 – Sid B – Bothell, WA – My wife and I elected to refinance our home through Sammamish because they posted the best rates for a 10 yr term. The service was great and the staff members were excellent. Suzanne Thirtyacre did a great job processing our loan, never once dropping the ball. Thank you
Suzanne!
5-7-2011 – William B – Redmond, WA – SM provided me with a good rate with low closing costs. They will give you what they say in a professional and speedy way.
4-30-2011 – Dennis B – Seattle, WA – Great rates and excellent service. Michael always does a great job of explaining things in a detailed manner without being overwhelming nor condescending.
4-27-2011 – Alison and Malcolm G – Bothell, WA - Dear Mr. Shane,
I am writing to express my high appreciation for the work your company did in getting our loan refinanced in record time. I believe it took 19 days from the time that I submitted my application to the day the loan closed. Considering all the horror stories we had been hearing, this was quite a feat!
I would especially like to recognize Dawn for her prompt action on all the little details involved with the processing of the loan. And Sandy at Eastlake was extremely helpful in explaining the multitude of forms that we had to sign at closing.
I commend you for assembling such a great team!
Sincerely,
Malcolm and Alison G
4-19-2011 – Rachel M – Seattle, WA – We’ve done four refinances in our lives and this was the most straightforward and easy one. The numbers they gave us were very fair and accurate and there were no surprises along the way. The rates were low and the process was easy.
4-14-2011 – Emanuil T- Redmond, WA – I was very pleased when our closing costs were very accurate to what was estimated by Michael.
4-7-2011 – Jill A- Liberty Lake, WA – Rates, service and my overall experience with Sammamish were all very excellent throughout my refinance.
4-2-2011 – Daniel G- Mercer Island, WA – The initial estimates were accurate to actual costs. It was easy to contact someone when I had questions. Most importantly, I closed within 30 days.
3-29-2011- Phyllis S- Kenmore, WA- Michael and Dawn shepherded a very difficult and drawn out refinance with grace and aplomb. Michael was very willing to explain terms and processes I didn’t know so that we could understand all of our options. We would recommend them without reservation, as they know their stuff, they were patient and professional in all interactions, and their rates were competitive with brokers who are much less competent (trust us, we know).
3-22-2011 – Jane B- Bellevue, WA – Sammamish Mortgage had the lowest rate I could find and there were no hidden costs. Our refinance was simple and our loan closed in a timely manner.
3-16-2011- Christopher H- Bellevue, WA- We definitely have found Sammamish Mortgage to be superior to all other refi's as well as original lenders we have ever used (I believe this is the 10th such experience in our 30 years of marriage). Not only did Michael Shane get back with us immediately after our leaving a message over a 3 day week end but the rate shown on the website is the rate we locked in at (I believe within 48 hours of first talking to Michael). This is unheard of in our previous transactions- we have always been the victims of "teaser" rates on the websites. Because of the different options for calculation on the website, we were able to decide that the 10 year fixed rate was perfect for us before ever speaking to Sammamish.
What a joy to feel so comfortable with one's new mortgage. We not only combined our mortgage and home equity line (we got all 3 kids through college with that and now wanted to close it out and firm up with a significantly lower fixed interest rate) but we had just had a furnace melt-down with an unexpected $8000 cost which we felt comfortable adding onto a 10 year mortgage. We actually only had about 8 years left on our old mortgage (with a higher interest rate) so we were thrilled that there is absolutely no pre-payment penalty and we can put the extra money that we've saved on interest directly to paying down the principal early. The cost for this loan was not only what we had been told but was so little that it will pay for itself in interest saved in just a few months. Not only is your product fantastic but EVERYONE involved was so prompt, courteous and knowledgeable that it took less than 3 weeks from the first phone call to having all of the papers signed. I often wonder how quickly it could have been done had we been under a time constraint.
3-13-2011- Robert P- Longview, WA- Their local reputation and honesty helped make my decision to work with Sammamish an easy one. This company has good people who work hard. This mortgage experience has been a good one.
3-10-2011- Ralph R- North Bend, WA- I was very impressed with the way Michael and Tony took the time to make sure that I understood the whole loan process. I never felt rushed or pressured to make a decision. The fact that your interest rates and fees were among the best I could find didn’t hurt either!
3-5-2011- Gregory H- Snoqualmie, WA- Receiving and filling out paperwork was very smooth and easy. The advertised rate which brought me to SM and the rate I was quoted were very accurate.
3-1-2011 – John K- Renton, WA- My wife and I have been using Ron Wilcox for over 10 years dealing with mostly rental properties. I am very familiar with the paperwork involved and understand it well. Ron’s honesty and knowledge is what keeps my wife and me as loyal clients. Keep up the great work, stay honest and Sammamish Mortgage will continue on being a great company.
2-25-2011- Frank S- Hansville, WA- The good mortgage rates and easy access to their website led me to give Sammamish a shot with my home loan. It ended up being a very good experience from beginning to end. Ultimately the loan and cost of it turned out exactly as initially discussed. I will definitely be recommending your company!
2-21-2011- Steven R- Sammamish, WA- I have now had several dealings with Sammamish Mortgage and they are very easy to work with. Both the experience and staff members were excellent.
2-14-2011- Sharon A- Seattle, WA- It didn’t take long to figure out that Michael knew his business and I felt that he is honorable about not only mortgages but his company. I felt very comfortable with the knowledge, courtesy and efficiency from everyone I encountered at Sammamish Mortgage. They know their stuff and stay connected with the changing market. Thanks!
2-11-2011- Paul S- Olympia, WA- You guys were able to find me low interest rate loans and worked hard to help me get the loan! I appreciate the hard work from your staff. Thank you Janel, Michael and all of the others I worked with!
2-10-2011- Michael A- Issaquah, WA- I refinanced with Sammamish in the past and had a good experience so I gave them my business this time as well. Again, I wasn’t disappointed and had an excellent experience.
2-8-2011- Shelley M- Newcastle, WA- You were very responsive and always took the time to explain information that I didn’t understand. This meant taking extra time because I usually had a lot of questions. Everyone was very professional. You always showed patience, even when I was frustrated. Thank you for the assistance. You went above and beyond in making the deal close!
2-8-2011- Archibald M- Redmond, WA- No surprises here. Everything was on schedule and very quick. Even closed faster than I expected.
2-8-2011- Casimir F- Renton, WA- I was recommended by a friend and pleased with the response I received. I will be recommending you as well and let them know how well you honor the Good Faith Estimate.
2-7-2011- Qinglin M- Kirkland, WA- Jeanne is absolutely the best broker I have worked with considering I have 4 properties and did many refinances to lower the rates before. If you want a broker that really cares about you with low rates, Sammamish is the choice. They are someone whom you can trust and get the loan done for you in a timely manner.
1-31-2011- Paul O- Wenatchee, WA- After considerable contact with a number of nationwide firms, I chose yours because the people I dealt with were knowledgeable, efficient, and prompt in answering questions and returning telephone calls.
As I stated above, I spoke with a number of national firms about a refinance for my home before choosing Sammamish Mortgage for their financial services. Several of those companies were at the center of the problems that caused the recent severe recession. Despite the near catastrophic results of their activities, I was struck by the impersonal, blasé', business as usual aura that seemed to permeate those firms. I was pleased to use a Washington state firm for the transaction that provided outstanding personal service and an efficient, streamlined process.
1-27-2011- Maribeth T- Sammamish, WA- I decided to work with Sammamish Mortgage because they responded to our inquiry in a timely and professional manner. They are no pressure, but let you know their opinion of your situation. They were very attentive, courteous, professional and honest and were able to explain things in a no-nonsense manner. I will be calling them again if the rates drop or if I decided to sell/buy something new.
1-26-2011- Kenneth B- Renton, WA- I found Sammamish Mortgage while looking at rates in the Seattle Times. Sammamish Mortgage had the best combination of points and interest rate that I saw. What I read about them turned out to be true, and I closed before the end of the year, which was very efficient. I have already recommended Sammamish Mortgage to my cousin!
1-24-2011- Dwight K- Kirkland, WA- Sammamish had the lowest rate that I found on the internet. They are honest, family run and I had an excellent experience. Thank you very much and we were very pleased to have met you.
1-21-2011- Kenneth K- Kirkland, WA- I found SM because of their low rates advertised on the internet. Your company was honest and I love that it is family run. Thank you very much! Very pleased to have met you.
1-19-2011- Sanjay R- Redmond, WA- My previous experience with Sammamish was very positive and this time around was no different. They are professional, prompt, honest and friendly.
1-16-2011- Ronald B- Mill Creek, WA- I decided to work with you per the recommendation of my daughter. You had good rates, excellent service and were quick. If I were to tell someone what to expect from Sammamish, I’d say that you know where you stand from the beginning and it doesn’t change throughout the process. Thank you.
1-16-2011- Sandy R- Lake Forest Park, WA- I had a great experience and I wouldn’t refinance with anyone else in the area. Thank you!!!!
1-13-2011- James B- Kent, WA- I chose to work with Sammamish because I have used them before and their rates are competitive and processing is fast. I feel that they have strong integrity as what you’re told is what you get. By the way, I like your new location as the parking is much better than the old place.
1-11-2011- Peter R- Seattle, WA- Your company was brought to my attention from a friend of mine, and the reassurance from Michael’s straightforward manner sealed the deal. They were professional and there were no surprises.
1-09-2011- Nicholas W- Bellingham, WA- Initially, I saw low rates on Bankrate.com. Some of the other firms with similarly low rates had multiple complaints on the internet, and Sammamish’s in-state presence was favorable on the margin. The ability to apply online was appealing, and when I applied for pre-approval, the good-faith estimate indeed reflected low fees (in addition to the good rate), cinching the deal.
Sammamish’s process for obtaining a loan for my new home was about as smooth and fast as one might hope and the staff (Michael in particular) seemed knowledgeable and honest. I am quite please with my experience and would readily work with Sammamish again if I needed further mortgage assistance.
01-07-2011- Byron B- Duvall, WA- Sammamish Mortgage provided me with the ability to view rates instantly online, and evaluate the various options I had been considering (higher or lower down payments, 15 or30 year loans, etc) and see those in real-time. The rates were substantially lower than what I saw from the other providers, and the process was very easy. I would tell someone looking for a mortgage that they're throwing money away if they don't at least look at Sammamish Mortgage, and that the service is as good or better as I've received anywhere.
Sammamish was able to get me a loan from Wells Fargo at a lower cost and lower rate than I could have received working with Wells directly, and with much less effort. You’re throwing money away if you don’t at least look at Sammamish!
1-3-2011- Bob K- (Financial Advisor to Jo Ann B)-
Michael & Jeanne,
I received and email from Jo Ann B, whom we recommended to you for a refinance. Thank you for taking such good care of her! Not only was she thrilled about your rates and fees, but she greatly enjoyed working with your people too. And since rates have moved up quite a bit since she locked, she’s pretty close to being on “Cloud Nine” right now.
Please share Jo Ann’s kind words with the appropriate people, and add my own thanks too. It’s incredibly gratifying to know I can refer people to Sammamish Mortgage and feel confident they will be treated so well.
Hope your 2011 is off to a great start!
Best, Bob
1-3-2011- Jo Ann B- Des Moines, WA-
I thought Sammamish Mortgage did an outstanding job. Janel Schwindt was the processor and led me right through all of the steps. Everyone there was efficient and pleasant. They'd certainly get my recommendation. Thanks for your help in setting me on the right track. -Jo Ann B
1-02-2011- Sun K- Sammamish, WA- I came back to SM because of the great service Jeanne and her company had provided me in the past. You guys did a great. I appreciated getting all the documents via email, several days prior to physically signing the docs.
1-01-2011- John, C- Redmond, WA- I was referred by a trusted friend and from start to finish our refinance experience with Sammamish Mortgage was Excellent! Dawn is a delight!
12-31-2010- Anthony R- Edmonds, WA-I saw their rates posted on Sunday in the Seattle Times and decided to give them a call. Sammamish Mortgage was pleasant to work with. I was very pleased with the knowledgeable professionals who explained the ins and outs of today’s demanding mortgage applications. Sammamish Mortgage has a great team. They work together in explaining the new complexities of obtaining a mortgage, finding the best rate available at the time and following through in locking and securing that rate. They are really knowledgeable, professional and were really nice folks to work with.
12-30-2010- Jason K- Renton, WA- I decided to choose your company because you had the best price available and your reasonable fees were clearly stated from the beginning. In the end, you answered my questions promptly and delivered as promised. I will definitely be calling Sammamish first for my next loan.
12-28-2010- Brad S- Woodinville, WA- Originally I had to come your company through a recommendation from my real estate agent. After an original mortgage and 3 refinances later, I return for the great service, quality of product and overall support through the lending process.
12-27-2010- David H- College Place, WA- For a mortgage company, I really enjoyed working with the people at Sammamish. While there was an issue outside of their control, Dawn was very prompt and efficient in getting things corrected. I really enjoyed her attitude and efficiency. They had the best rates and fees and were very straight forward on costs and how they do business.
12-23-2010- Dan S- Bellevue, WA- Sammamish had low rates and I had worked with them earlier when looking to refinance. They were great to work with and always took the time to explain and answer my questions. They provided a great service, were fast to respond and fast to get me to closing.
12-22-2010- Doug K- Redmond, WA- I was referred by a friend and had a excellent experience. They provide a good and honest service at a good value.
12-21-2010- Marj M- Seattle, WA- I have previously work with Sammamish Mortgage and was originally referred by a friend. They are honest about upfront costs and I had a good experience going through them again.
12-20-2010- Hans B- Edmonds, WA- This is the second time I have refinanced with Sammamish Mortgage. Prior to refinancing with them in both instances, I did thorough research on the best rates and lowest closing costs. Both times Sammamish Mortgage was the lowest by far!
12-15-2010- Son T- Auburn, WA- I’m very happy with the way you conducted your business. Your staff is kind and answered my questions promptly. Sammamish Mortgage is an excellent organization!
12-13-2010- Boguslaw C- Auburn, WA- I enjoyed the best experience throughout the whole process of refinancing. Sammamish Mortgage offered the best interest rate and superb customer service and you definitely earned our loyalty.
12-8-2010- Russell B- Mukilteo, WA- Thanks Michael! The refinance process was seamless, well organized, and a fantastic rate to boot. I will be recommending you to my friends and family. God bless you and your family this Christmas season.
12-7-2010- David H- College Place, WA- Hi Michael: I just wanted to send you a note to thank you and your company for your services in refinancing my mortgage. Your staff was really wonderful, efficient, and responsive to work with. I would especially like to thank you for getting us a little bit lower rate for the final loan. That was really above and beyond anything I would have expected. Again, thank you very much and I will make sure to recommend you to anyone I know who may be looking at financing or refinancing a home.
12-6-2010- William W- Issaquah, WA- Michael had a great technical understanding of the home mortgage field and came across as very knowledgeable. My initial interaction with him was what sold me on going with Sammamish Mortgage.
12-4-2010- Stacy G- Seattle, WA- You guys came highly recommended by a friend and you 1. Delivered exactly as promised. 2. You were very complete, efficient and fast. 3. It was very clear about what was needed to be done. 4 Answered all questions immediately. You have a great staff and everyone I worked with was very professional!
11-30-2010- Robert F- Normandy Park, WA- My face-to-face meeting with Ron Wilcox was the deciding factor in going with SM for the refinancing of my home. The service throughout the process was excellent and the estimated costs were accurate to my actual costs which I appreciated.
11-23-2010- Jane K- Gig Harbor, WA- Prior experience with Sammamish led us to not seek other sources for the refinance of our residence. This is a good company with dedicated employees that make the experience easy.
11-19-2010- Eric S- Seattle, WA- I chose SM because I had used them prior and have had positive experiences. The level of courtesy from the staff was excellent and I even had the opportunity to speak with the owner. In my situation there was a problem that arose after signing the closing documents. The Sammamish Mortgage team addressed my concern and found a rapid solution. This allowed the loan to stay on track.
11-16-2010- Mike M- Bellevue, WA- We have used Sammamish Mortgage a number of times before and have had good experiences, this time was no different. They will get you the best rate with the highest quality of service and they finished my loan within the time promised. Ryan Shane assisted in answering a couple of questions during the process. He had to spend some time finding the answers, this was very appreciated. Dawn Hull was also especially cheerful in answering any questions that I had and was great at finding the correct answers for me. Thank you SM!
11-10-2010- Matt M- Seattle, WA- Past experiences brought me to SM yet again. This is my 3rd time and each has been excellent. Thanks again to Michael and the team. The refi was simple (for us) and with a better rate than those junk mail teasers so many companies are mailing. They have earned and kept our trust.
11-09-2010- Phil T- Bellevue, WA- A former customer’s HIGH recommendation (the most significant deciding factor) combined with competitive rates and fees led me to choose your company for my mortgage needs. I am satisfied with the accurate estimated closing costs and overall efficiency Sammamish Mortgage displayed during the process.
11-09-2010- Michael R- University Place, WA- I learned about you guys initially through word of mouth, but as communications increased I realized Sammamish Mortgage met our needs. I appreciate how the staff always followed through as well as sending me reminders. They were honest upfront, with no surprises or hidden fees. They are ery streamlined and easy to work with. I was pleasantly surprised to learn Sammamish Mortgage was family owned and operated. Passing business knowledge onto family members and close staff seems to be the key for higher level of customer service success.
11-07-2010- Jeffrey B- Sammamish, WA- We have used Sammamish in the past and were please with the service provided. This experience was no different, as they moved the process along promptly and landed me a great rate. They are price competitive and deliver excellent service. They can be trusted.
11-07-2010- Norman L- Redmond, WA- Sammamish Mortgage gave us very good service. Staff was very courteous – we were quite impressed with the ease and promptness of the entire process.
11-06-2010- Louis O- University Place, WA- A friend of mine told me to I should work with you guys because he was so pleased with his refinance. After working with you, I can see why. Not only did I get a great rate, but I found the staff very responsive and willing to walk me through my questions.
11-05-2010- Richard D- Seattle, WA- Ron Wilcox and Sammamish Mortgage have been successful now and in the past with our home loan refinances. (Another lender was NOT successful with our attempt to refinance in November, 2009.) EXCELLENT SERVICE, COMMITMENT, and COURTESY to my wife and I!
11-05-2010- Susan M- Sammamish, WA- I chose to work with Michael Shane because I received a prompt reply to my initial query. Competitive pricing on closing costs and the fact they were local also played a factor. The level of courtesy from the staff was excellent!
11-03-2010- Patricia L- Shoreline, WA- Working with Jeanne in the past has been a pleasant experience each time. This refinance was no different. Everyone was efficient, speedy, helpful, knowledgeable and courteous.
11-02-2010- Cynthia J- Maple Valley, WA- Michael was quick and thorough up front with the good faith estimate and NOT pushy like most of the other companies that I was comparing options with. I was very impressed with the entire team of professionals that took care of my re-finance. I’ve been through this process before with other companies and this group made it stress free. I would never use anyone else for this type of service! Thank you.
10-30-2010- Timothy H- Olympia, WA- Jeanne, Thank-YOU for making the loan process go so smoothly. I really feel good about the way we were treated.
10-26-2010- Rudolph S- Eastsound, WA- From start to finish, the staff at Sammamish Mortgage make you feel like a valuable customer. They kept us informed as the process went on and made sure that we understood everything. They were a pleasure to work with. All of the staff, but especially Dawn, went out of their way to make sure everything went as smoothly and quickly as possible. When it seems that all you hear about are stories of terrible experiences with banks and mortgage companies, it was a true pleasure to find one that is so outstanding. I will recommend them to anyone I know who is looking to either refinance or get that first mortgage. Thank you Michael, Dawn and everyone at Sammamish.
10-24-2010- Aja L- Olympia, WA- I chose to work with Sammamish Mortgage because I felt respected through my initial contact. They were never pushy and I felt they were honest and “up front” about everything from what my options were to closing costs. They are a Northwest, Family owned Mortgage company with a great reputation. I felt like I was dealing with real people who have integrity. The closing costs are low and everything is transparent. They made the process understandable to me in lay terms.
10-21-2010- Darin, D- Snoqualmie, WA- Sammamish Mortgage serviced our first loan 4 years ago and we had a great experience. My father-in-law also used them and had a good experience, so we decided to go back again. I would have to say overall Sammamish did an excellent job in getting us a good rate. All in all the team did great… during a busy refi season.
10-18-2010- Rudy and Joan S- Eastsound, WA- Michael, Hi. I just wanted to let you know how much Joan and I appreciated the fantastic service we received from Sammamish. When we started looking to refinance our good friends and neighbors up here on Buck Mountain - Joe and Cherry- recommended Sammamish. They said they were in the middle of their refi and had great things to say about your company. We are so glad that we followed their advice.
Everyone we either talked to or emailed was very helpful and friendly, but I have to single out Dawn for going above and beyond. I realize that it's "just her job," but it's how that job is done that makes her stand out. She kept us informed and updated and was always quick to answer my often many and probably silly questions and concerns. Given all the stories we hear about terrible customer service, especially in the banking and mortgage industries, it was a pleasure to work with a company and people who are exceptional.
Please thank everyone at Sammamish for us and rest assured that we will be recommending your company to anyone we know who is looking to refinance.
Best regards,
Rudy and Joan
10-14-2010- Dennis B- Dupont, WA- This is a great company! The owner was very professional and friendly (which seems to be a rarity these days). I can say that they have a friendly and courteous staff and take care of the customer as if you were the only one. I will never use a bank of credit union again for a mortgage. Highly recommended!
10-12-2010- Joan D- Seattle, WA- I had worked with Sammamish Mortgage previously on a financial transaction and was satisfied with the result and personal service, so I decided to work with them again. I was very please with my experience once again. The client service was excellent and they cared about helping the client in achieving their financial mortgage goals. My options were described to me upfront in a clear way and the guidance proved to be good.
10-10-2010- Rita M- Mount Vernon, WA- I called to inquire about rates and found the quality of commitment to the client to be great. The communication remained excellent throughout the process. Our situation was rare and had some difficult moments (no fault to SM) and Dawn kept us in the know, kept things going smoothly and reassured us along the way. Dawn was truly amazing and we appreciate the extra TLC she provided.
10-8-2010- Kandi H- Lake Forest Park, WA- You can trust Sammamish Mortgage. I chose to work with your company because I trusted that information you provided on the phone would be the final figures at closing. I found that the information on your website to be true and the turnaround was fast. I appreciate that you kept me informed throughout the process and kept you promises!
10-4-2010- Tim F- Sammamish, WA- I contacted Sammamish because of the low rates they published in the Seattle Times. I found their staff to be very courteous and professional. They also provided great service and communication.
10-1-2010- Lawrence S- Puyallup, WA- I found Sammamish Mortgage on bankrate.com. I found their staff easy to work with and I was very pleased with the experience. Everyone that I dealt with was great and very responsive to my needs.
9-29-2010- David R- Sammamish, WA- I came back to Michael and his team at Sammamish because I have had many great experiences with them. I have recommended Sammamish Mortgage to many friends and relatives and they have had excellent service each time too. Michael and Ryan Shane were always professional, thorough and efficient. Michael is EXCELLENT! Never been happier.
9-28-2010- Joel H- Seoul, Korea- I was pleasantly surprised throughout the entire loan process. I refinanced two loans while I live outside the US. Sammamish Mortgage helped me through every step with efficiency and promptness. The loan processing team went above and beyond the call of duty to ensure everything went along smoothly. I will definitely use Sammamish again as this was by far the easiest loan transaction I have had
9-23-2010- Erik K- Quincy, WA- The particulars of our closing were very challenging, requiring completion of a tremendous amount of work in a very short timeframe. Michael and Suzanne of Sammamish Mortgage went above and beyond our expectations to ensure that roadblocks were removed, activities were accelerated, and next steps were communicated quickly and clearly. We are quite certain that we would not have been able to close on our purchase without the superior efforts of Michael, Suzanne, and the team supporting them. They have not only our sincere appreciation but also our strongest possible recommendation.
9-15-2010- Derek H- Issaquah, WA- We had been through two lenders who both quoted us one thing on the phone, then sent us GFEs that were 50%-75% higher than the verbal quotes. It was extremely frustrating, confusing and ultimately impossible to get straight answers from them. We explained this up front to Jeanne and she made us feel confident that we could trust her to guide us through the process in an honest, straightforward manner. (And she delivered!) Everything was presented as clearly as possible throughout the entire process. You will feel taken care of, not victimized when dealing with SM :-) I have already recommended you!
9-20-2010- Kim C- Maple Valley, WA- I have used Sammamish before with great satisfaction, so I came back for another try. They didn’t disappoint. They had the best rates and lowest closing costs. They never quoted points, had great service, were very professional/organized and their customer service is excellent.
9-17-2010- Raphael K- Seattle, WA- I took out my initial mortgage with Sammamish and was very happy, so I came back to them again now when I had a new need. They have great rates and make the process as painless as possible! They stand by their word and you can have confidence that there will be no surprises along the way. And everything can be done via phone and email/fax, no need for an on-site visit until the closing. I had another very good experience, though I really should actually meet Michael Shane in person one of these days!
9-15-2010- Brenda M- Kent, WA- When I was shopping around to find the right mortgage company for me I requested proposals from 2 firms. I felt like I was being pressured by the other firm to choose them and it was very off-putting. I liked the fact that I was not pressured to use Sammamish when I first requested a proposal for financing and have already recommended your services to a colleague. I advised him that I found the employees to be very helpful and pleasant and that every effort was made to ensure a smooth closing.
9-15-2010- Kate S- Mukilteo, WA- I 'cold called' Sammamish Mortgage about rates and costs for a refinance after seeing their rates published in The Seattle Times. I never expected to find such a great mortgage firm this way. This is a very professional group and they provided a very seamless experience with no surprises and accurate estimates. Jeanne provided a lot of 'education' about the process, rate trends, options, etc., even prior to the application process. I never felt ANY pressure and she was great about taking my calls and returning calls quickly. The service was great! I have already referred two friends and will go back to Sammamish Mortgage again for my future mortgage needs.
9-12-2010- Beverly A- Sammamish, WA- This was a relatively quick and painless refinance that both lowered our rate and term of our loan. You guys stayed on top of things and were always ready to answer questions or concerns. I was very pleased with how you contacted the lender and lowered our locked in interest rate because I casually had mentioned that the rates decreased, and for that I would without hesitation highly recommend you!
9-10-2010- David S- Issaquah, WA- Sammamish Mortgage closed my original Mortgage and I appreciated the honest & patient approach of Ron Willcox. Ron is an honest person to work with and always explains the full picture. The Mortgage process can be like going to the dentist. It usually hurts, it usually costs you more than you expected, but you don't open your mouth or your mortgage without having someone you can trust running the show.
9-8-2010- John P- Duvall, WA- After I saw Sammamish Mortgages advertised mortgage rates, I decided to do a reference check. Once they passed I went ahead and gave them a call and was met with a favorable impression from first contact with their staff. I am glad I went ahead and stuck with them for my mortgage needs as they were professional, thorough, and fast! Will be recommending you guys, thanks!
9-5-2010- Chad W- Sammamish, WA- Their informative staff who took the time to educate me and provided me with my options up front, before I applied for anything was why I made my decision to go with Sammamish. If you are looking into working with Sammamish, check out the quotes on their website and call them if you need any questions answered. They are quick to respond.
9-1-2010- Brett S- Woodinville, WA- I have been working with Sammamish since 2007 and they still had the best rates/products available. Everything was excellent this time around as well.
8-29-2010- Carolyn R- Seattle, WA- Your responsiveness and availability to answer questions was very much appreciated. I also appreciate your following through with lowering my interest rate when that became available. You can tell that this company is very knowledgeable in their profession.
8-28-2010- Edward K- Issaquah, WA- I am extremely pleased with the work that Sammamish Mortgage has done. They put together a difficult loan package in a very short amount of time. Several other local mortgage brokers were skeptical. But from the start, I was impressed with Michael, his availability, and his staff. They had excellent rates, were quick to answer questions and they delivered the product as promised. I appreciated the accessibility to high level people within the company and their professional staff.
8-25-2010- Jeffrey H- Sammamish, WA- I am a repeat customer who was satisfied in the past and they still offered good rates. I was not let down this time around as Ron and Suzanne were flexible efficient and easy to work with.
8-23-2010- Joe M- Eastsound, WA- Sammamish Mortgage has very competitive rates and fees along with an excellent website which were the initial attractions. An excellent record with the Better Business Bureau and an initial conversation with Michael Shane finalized my decision. Sammamish is a highly professional firm that is attentive to its clients needs. They were responsive to questions and a pleasure to work with.
8-20-2010- Wesley H- Bremerton, WA- I chose Sammamish Mortgage because of their rating with the Better Business Bureau combined with the low mortgage rate. In addition, the initial contact with Michael Shane indicated comprehensive knowledge of the refinance process, and put no additional pressure on us in making our decision. They keep the process moving swiftly, with no hidden fees and they are willing to patiently and quickly respond to perceived concerns from relatively inexperienced customers.
8-17-2010- Graim G- Kent, WA- I decided to work with Sammamish because they are Washington based and they have a great BBB rating. They had attractive rates and speedy loan processing.
8-11-2010- Renee G- Seattle, WA- Their Prompt, helpful service along with the best offer around led me to choose Sammamish to assist me in refinancing my home. I am so glad that I took the time to get a 2nd quote --- your offer was better by far and the service was exceptional. I also appreciated that you were willing to answer questions and explain terminology in a way that was not condescending.
8-4-2010- Daniel S- Portland, OR- Both your rates and your outstanding client feedback as posted on your website led to me choose you to facilitate my home refinance. When recommending you I would most definitely comment on your overall efficiency, excellent customer service, and easy accessibility. You led me through the process step by step and made it relatively painless and straight forward.
I am very happy to add my comments to the many testimonials you already have and, from my experience, which you richly deserve. Though I am out of town and I never got to meet your staff personally, every contact I did have, by phone or e-mail, gave me the sense that I could trust you and your team and that we were working together. And that was exactly what happened. The refinance process went through without a hitch, on time, as laid out from the start. Thanks for your help and professionalism.
8-3-2010-2010- Jennifer W- Valleyford, WA- My husband wanted me to check out ten different lenders to compare rates and fees. Sammamish was the tenth place I checked and had by far the lowest rates and fees. We are so happy we went with Sammamish! They not only gave us a great deal, but they were a pleasure to work with! Even the lady at escrow was impressed by how low the fees were. Sammamish does what they say they will do, and has a high degree of professionalism. Thank you to the team at Sammamish!!!!
8-1-2010- Richard B- Sumner, WA- I decided to work with Sam because of an excellent reference and their integrity rating along with a welcoming initial contact. Sam was timely, responsive and helpful. They anticipated possible problems and used their resources and effort to resolve any issues. They seem to be connected to other quality agencies. We appreciate the overall feeling of honesty up front answers and timely communication.
7-28-2010- Martha L- Pateros, WA- I had a relative that recommended Sammamish and I appreciated that they were quick, friendly and of low cost to us.
7-28-2010- Brett F- Pasco, WA- Sammamish’s good reputation and our past relationship is why we chose to work with them. They are trustworthy. Our previous mortgage company attempted to sell us on a refinance and by the time they were finished, everything was changed from our original conversations. When I say changed I mean for the worse. Higher fees, costs, and interest rates. Sammamish was exactly the opposite. Thank you for being honest and keeping your word!
7-27-2010- Suryo S- Seattle, WA- I decided to work with Sammamish because of their great rates and good reviews on the internet. I appreciated the professionalism of your team that you were able to close my loan on time and you were easy to work with. For example I can scan a document and just email to you without the need of a fax machine. Previous mortgage companies I worked with would not allow that and weren’t as technologically advanced.
7-26-2010- Charles S- Bremerton, WA- I initially chose to work with SM because they had the lowest interest rate without any points. It was a very smooth process from start to finish and by far the easiest refi we have ever gone thru.
7-22-2010- John D- Prosser, WA- I wanted to shop local....... (I know but at least it is in the state). Sammamish offered great rates reflected on bankrate.com or which ever service it was.... I appreciated the fact that as rates kept dropping Jeanne went to bat and got my rate lower. I felt like I really had someone on my side. THANKS
7-20-2010- Phillip M- Seattle, WA- Sammamish Mortgage appealed to me because I wanted to work with a local company with a good reputation. Sammamish was knowledgeable and has a friendly staff, quick response time, and follow through. Working with Sammamish Mortgage made refinancing relatively stress-free and straightforward. Highly recommended.
7-10-2010- Ralph L- Burlington, WA- Sammamish Mortgage was able to find a lender for me based on my unique earnings profile when other lenders could not. They have good rates, lower closing costs and excellent customer service. I would highly recommend Sammamish Mortgage.
7-06-2010- Monette F- Seattle, WA- A friend referred me to Sammamish and I was pleased with their professional staff and low interest rates.
7-5-2010- Daniel W- Issaquah, WA- They are the best. They are highly responsive and a pleasure to work with. Sammamish will explain things along the way, and helped me negotiate better rates and lock-ins even before I asked them. They are very easy to get hold of during the entire process, and they look after your interests, unlike some of the other firms I had the bad fortune to select, due to pricing (I had to refinance some of my properties). For a couple hundred dollars, I'd rather stay with Sammamish. It was much easier. I learned my lesson.
7-2-2010- Tai D- Kent, WA- You had low closing costs and I appreciated the good service. Your staff provided me with all the answers I needed in a timely manner.
7-2-2010- Zoran B- Seattle, WA- I chose Sammamish because they offered the best terms, but the overall experience was excellent. Thanks for the great experience.
6-29-2010- Danny B- Bothell, WA- Your rate offer and local presence appealed to me. You were responsive and accurate in both time to close and costs. You made the process easy to understand and smooth as is possible considering the documentation requirements. I especially liked the rate reduction realized prior to closing.
6-28-2010- Serge P- Issaquah, WA- It was a combination of your competitive interest rates as well as your outstanding and prompt customer service that led me to work with you. Sammamish offered very competitive interest rates, had a very efficient loan process, excellent customer service and follow-through. You twice beat the competition and earned my business. I wish I had heard about you guys sooner as I didn't know you until I found you through a Google search yet you are 15 minutes away from my house.
6-25-2010- Linda R- Seattle, WA- Dear Michael, It was my pleasure to refinance through Sammamish Mortgage. I'm only sorry that I never got to meet you. The friendliness and professionalism of you and your staff, however, allowed me to have the confidence to complete the transaction with only online and telephone communication...a big step for an old-fashioned person like me. Sammamish was efficient, professional and top shelf.
Thank you again. Linda
6-22-2010- Marco M- Seattle, WA- I had used Sammamish the first time I secured a mortgage. It was a good experience so I went back to them again when it was time to refinance. They have a real commitment to customer service. I really felt at times like I was their one and only client. This is the second time I've used Sammamish Mortgage and when it comes to customer service -- no one else comes close. When it's time to refinance -- I highly recommend you visit Sammamish Mortgage. You will not be disappointed.
Jeanne and Tony -- I just wanted to thank the two of you for taking me by the hand and guiding me through the very complex refinancing process. The outcome is exactly what I'd hoped for and the outcome also gives me and my family great peace of mind. I appreciate your diligence and your dedication. After a great experience with my first mortgage, I knew I could turn to Sammamish again when it was time to refinance.
If Sammamish ever needs me to offer a testimonial -- just let me know. Thank you again.
Marco M
6-17-2010- Jack R- Woodinville, WA- All of my interactions with SM were straightforward. SM was clear that they just wanted to provide a quality service in return for a fair price. I worked with three SM employees for different things and all three were familiar with my case. The SM folks had their act together. I would contrast that experience with experiences with WSECU (never prepared, pages duplicated or missing in packets) and with Countrywide a few years ago. Sammamish Mortgage did a great job dealing with the lender and providing workable deadlines. Everything about the deal was straightforward and above board.
6-16-2010- Bethany R- Redmond, WA- This is the second time we have used Samm Mort. When we chose them the first time they were able to get us better rates than lending tree.com. The service was great the first time, so we started with them this time without additional research. They have great rates, they’re efficient and they do what they say they are going to do.
6-12-2010- Jeremiah L- Tigard, OR- I have refinanced with Sammamish Mortgage twice and they are very good at what they do. They're professional, courteous and they have integrity. I would highly recommend them anyone. They also have lower fees than most brokers and banks which attracted me to them from the beginning. They're nice people to work with. They have low fees. They're honest and they do a good job on estimating costs so there are no surprises.
6-2-2010- David M- Snohomish, WA- I came to Sammamish because of a recommendation from a friend and after seeing their closing costs compared to our credit union. Their responsiveness was great, they were available for questions and the closing was remarkably fast. I was amazed at how much more responsive and knowledgeable Sammamish Mortgage was than our local credit union. I greatly appreciated their ability to handle email while the credit union insisted on receiving faxes. Since I don't have access to a fax machine, that became an unnecessary cost.
5-27-2010- Laura K- Seattle, WA- I had tried going directly to my primary lender to refinance because of the possibility I would qualify for the Home Affordable program, but the experience was a nightmare... I came across Sammamish in an internet search. Their fee structure coupled with what appeared to be a great track record appealed to me. After all of the problems I encountered with my primary lender, I am definitely glad that Sammamish lived up to internet claims.
My experience with Sammamish was beyond excellent! Michael and the rest of the staff went so far above and beyond what I expected in finding me a solution to fit my budget given the difficult appraisal value on my condo. You can trust them to give sound financial advice, and as advocates, you won't find better. Their tenacity and follow through are amazing.
Thank you, Michael, for being so tenacious. My refi was definitely challenging given the recent market conditions, but you decided to advocate assertively based on my credit score and got the lender to offer a solution that would make sense. I feel good that the deal you bartered for me is the best I could have possibly found.
5-26-2010- Sean B- Pasco, WA- I was referred by Matt and Kristin S and they had a great experience with Sammamish Mo. Sammamish always kept me informed about what was going on and I really felt assured that we were being taking care of. Sammamish Mortgage was great to work with and I really appreciated Michael and Dawn's professionalism. They were both very helpful and they always kept me informed. Thank you!
5-22-2010- Diane H- Camano Island, WA- I found Sammamish on the web and liked their great customer recommendations. It was a smooth transaction, there were no surprises and their staff was responsive at all levels. I would highly recommend you to a friend, great staff all around. You are doing the right things!
5-20-2010- Jim F- Lynnwood, WA-
Sammamish offered competitive pricing and honest service. Michael Shane was straight forward and explained the process well and seemed like he had our best interests in mind. They are an honest group of people who will help you get a good deal.
Michael, Thank you for the quality service you provided. You were honest and seemed to have our best interests in mind. We really appreciate that you stayed true to your word. I will be sure to refer people who are looking for a mortgage to Sammamish.
Thanks again,
Jim
5-17-2010- Jim A- Seattle, WA- Sammamish had really great service. They follow up on any issues immediately and get them worked through with a minimum of difficulty from our end
5-16-2010- Christina L- Woodinville, WA- We had a previous positive experience with SM. They'll get the job done, tell you what to expect and they know what they are doing.
5-12-10- Ed and Sharlene B- Salem, OR- We chose to work with SM because of their competitive rates, they were a "local"company and their excellent testimonials regarding service on their website. We would recommend the Sammamish Mortgage team highly to anyone. Their rates were very competitive, their fees are quite low, and the service provided by everyone we worked with was exceptionally prompt and professional. Handling everything electronically could not have been easier. They streamlined the process from application and pre-approval to the final loan approval, even covering the extension of the loan lock. We especially were impressed with the ability to immediately talk in person when we called -- which is very unusual these days! Many kudos to Sammamish Mortgage. Ed & Sharlene, Salem, OR.
5-11-10- Rachel H- Renton, WA- Sammamish had a history of low interest rates. They were great. They always got back to us asap. They were friendly and comfortable to work with.
5-10-10- Albert B- Lake Stevens, WA- Sammamish offered a lower mortgage rate with less points and they got my refi done, where BOA had failed.
5-7-10- Laura C- Carnation, WA- They are local and easier to work with than companies in other States. They provide excellent service in a timely manner.
5-5-10- Marc L- Olalla, WA- Sammamish Mortgage had a helpful staff, good rates and they were very transparent throughout the process. They were straight forward and stood behind their word as everything I was told turned out to be true. They were very helpful finding exactly the product and rate I was looking for.
4-29-10- William T- Spokane, WA- I appreciated the upfront information about rate, costs, etc... as well as their knowledge about dealing with BECU for the subordination of my 2nd. Sammamish didn’t play games and they were quick with their responses. I had a clean transaction with no issues and I’m happy with the way everything turned out.
4-26-10- Christine D- Prosser, WA- I had used you to re-finance our home before, and was pleased with the experience. The fees are good, the service is exceptional and you work quickly and get the job done.
4-23-10- Gayle M- Tacoma, WA- Sammamish is as good as their word and I appreciate that.
4-22-10- Dennis B- Seattle, WA- Sammamish’s rates were great, they had a knowledgeable staff and they were patient in explaining market conditions and the loan process.
4-16-10- Karl F- Milford, CT- Sammamish offered great rates and I appreciated their ability to work with my complicated loan situation.
4-14-10- Malcolm G- Seattle, WA- They are local and advertized the best 5/1 ARM around. They were competent and had a good customer service attitude. You did an excellent job in a very complicated situation. You displayed very high integrity.
4-8-2010- David M- Auburn, WA- Sammamish offered competitive rates w/o the need to haggle and they were prompt in their response to my inquiry, not to mention I had a positive previous experience. They were courteous, and willing to both earn and keep my business. They quickly resolved ANY issue or concern I had by doing the following; they answered my questions, paid for our inspection, extended my lock and squeezed in our signing appointment. Overall, I was very happy with the service and have already passed this along to friends and family.
8-23-2009- Walt A- Sammamish, WA - Sammamish had the lowest quoted rate and I liked Michael's sincere attitude about their quick, reliable service when I called him. I had a great experience and it all came out like Michael said it would. I was also very impressed with Sandy who handled the escrow at closing. She is a true professional.
4-4-2010- Jeffrey B- Snohomish, WA- I found your listing on Bankrate.com. I chose to work with you because of your BBB accreditation and testimonials on your website. We appreciate your hard work in order to secure the most favorable terms for our loan.
3-30-2010- Jimmy F- Bothell, WA- SM is a local company and they offered the best rates and fees I could find. The experience was great and everything was handled quite nicely.
3-29-2010- Ben B- Bonney Lake, WA- I found Sammamish on bankrate.com. I chose to work with them because of their good rating with the BBB and their great rates and terms. Their solving, professionalism and courtesy stuck out to me during the transaction.
3-26-2010- David V- Kenmore, WA- I decided to work with Sammamish because they had a good rating with BBB and state DFI. They’re local, have a savvy website and have competitive rates and finance costs. They delivered documents and responded to communication promptly. Their 30 day rate lock is shorter than the rest of the industry.
3-26-2010- - John C- Seattle, WA- Jeanne and her customer service is why we chose to refinance through SM. She took the time to educate and help me (although I know she was swamped). They were honest, efficient, and provided excellent customer service. Everything was perfect. Thank you.
3-25-2010- Jack B- Bellevue, WA- I had an excellent prior experience working with Sammamish. As always, they had great service and are honest and helpful people.
3-18-2010- Julia C- Redmond, WA- I ultimately chose to work with Sammamish Mortgage because their fees were low, but their service ended up being excellent.
3-17-2010- Norman C- Brush Prairie, WA- Sammamish offered good rates with minimal fees. Their responses were quick. They were pleasant people to work with and they had an honest representation of services, rates, etc. Everyone we interfaced with were outstanding professionals. The overall experience was great.
3-16-10- Joseph M- Woodinville, WA- Thank you for working so hard for me. I feel very fortunate to have found you guys.
3-14-2010- David J- Bothell, WA- Great Website! I decided to work with Sammamish because they seemed fair and local and I was concerned about other companies not being fair. In the end, Sammamish did what they said they were going to do. They were quick, complete and their closing costs were accurate.
3-12-10- Michael C- Mukilteo, WA- I chose Sammamish because they offered the best rates, but their fast and enjoyable service was definitely a plus.
3-12-2010- Daniel W- Seattle, WA- I had done my previous mortgage refinance with Sammamish in 2003. It was a pleasurable experience and they are honest people to deal with. Fortunately we did not have any problems along the way, and Sammamish did a splendid job by being proactive in automatically extending the lock-in period without any additional cost to us.
3-8-2010- Erik K- Sammamish, WA- I decided to work with Sammamish Mortgage because they offered the best rate available at the lowest cost, combined with clarity and simplicity of the application process. Make sure to check Sammamish when looking for competitive rates and costs. Overall, the process is straightforward and well explained on their website.
3-6-2010- Robert L- Seattle, WA- SM published competitive rates on their website. Their application was easy and everyone is very efficient and responsive.
3-2-2010- Alan B- Bellevue, WA- Sammamish advertised good rates, were a local company and they were honest.
3-1-2010- Kevin M- Liberty Lake, WA- For me - it was Sammamish’s great rates and low costs and yet, they still maintained a professional service. They were easy to get a hold of and always on top of things. I was a bit "skeptical" as I found them online with the lowest rates and lowest costs for my area (Spokane, WA). But after looking around at options and giving my local bank a shot at my refinance - I decided to go with Sammamish Mortgage. They were very professional, on top of my closing at all times. I have no regrets - as it was relatively painless.
2-23-2010- Paul L- Sammamish, WA- I chose Sammamish because the company is local (I live in Kirkland) and has products that are price-competitive with online brokers. Michael and Ryan Shane promptly and courteously answered questions about my 15-year refi and were responsive to all of my concerns from application through closing.
Sammamish Mortgage helped get me into the streamlined refi process, which eliminated most of the appraisal charge and removed some of the wait time. My loan closed 21 days after application! I saved money by choosing Sammamish Mortgage--I would have spent ~$2,000 more at closing for the same loan at a local credit union. The process with Sammamish Mortgage was smooth throughout.
2-19-2010- Mazen W- Edmonds, WA- Sammamish offered low closing costs, which did not include additional costs. You were on time and there was always someone to answer the phone. Thank you as I know you worked hard to get my refinance closed.
2-15-2010- Michael S- Seattle, WA- Obtaining a loan in this environment is tough, but SM makes it easy. They had a good website, impressive rates and better service. I just thank you all.
2-10-2010- Stephen H- Sammamish, WA- Sammamish had the best information on the internet. They were easy to work with and they were professional, efficient, high tech and trustworthy.
2-5-2010- Marc W- Tacoma, WA- You were exactly what I was looking for -- super low cost, easy to work with, and very competent. I have already recommended you to several friends who I'm sure we'll consider you if rates go back down. I told them that you had access to some excellent loan programs and that your fees were the lowest of anyone out there.
1-23-2010- Glenn R- Olympia, WA- A family member provided a referral, but ultimately it was the value, great rate, great service and reasonable fees that convinced me to work with Sammamish. It was my first time working through a mortgage broker and I was somewhat skeptical. Sammamish Mortgage definitely exceeded my expectations for overall value. The GFE was accurate with reasonable fee and the broker was able to obtain the best rates available. Combine that with great customer service and that makes for a great refi experience. I would definitely recommend SM to friends and family.
1-19-2010- Marion H- Edmonds, WA- Sammamish Mortgage offered the lowest rates in the Seattle Times. They addressed everything and helped me to refi at the best rate available.
1-18-2010- Steven M- Duvall, WA- We got what we consider to be the lowest interest rate offered. The service and responsiveness from everyone we dealt with was exceptional. Their initial contact was fast and things moved along quickly during a very busy holiday season. Our loan closed on schedule despite a few curves thrown up by the banks. Thanks to everyone involved, everything came together.
1-13-2010- Paul T- Sammamish, WA- My last refinance with another broker resulted in so many problems that I swore I’d never put myself through that pain again. However, historically low fixed interest rates and Sammamish Mortgage’s excellent reviews prompted me to cross my fingers and jump in one more time. I’m so glad I did. My application went smoothly and, without exception, everyone I dealt with at Sammamish Mortgage and Eastlake Escrow was responsive and very professional. The staff was great, I got an incredible rate and this time, there was no pain. Sammamish Mortgage gets an A from me.
1-12-2010- Peter E- Woodinville, WA- From my first call to Sammamish Mortgage, they made me feel comfortable with the not-so-fun task of refinancing and they made it all feel much easier than I had expected. I liked that they also had the best rates, were a family friendly business and were very professional throughout the process.
1-12-2010- Gabriel W- Redmond, WA- Sammamish had good rates, very good service and were prompt in their follow up.
1-12-2010- David M- Sammamish, WA- Sammamish closed our original loan and they are true to their work and mean what they say. There were no hidden costs.
1-11-2010- Paul G- Olympia, WA- I chose to work with Sammamish because they offered very competitive interest rates, their closing costs beat all of the other companies and I liked the testimonials on their website. I felt that their service, costs and professionalism was top notch and better than all of my previous loan experiences. We will definitely be a return customer when we look to our future loan needs.
1-11-2010- Jennifer L- Woodinville, WA- I worked with Sammamish on my first mortgage and they were good, so I decided to work with them on this refinance. I would definitely recommend them because they are honest and will spend time explaining the process on the phone.
1-11-2010- Thomas B- Kenmore, WA - I chose to work with Sammamish Mortgage because they were recommended by a friend and offered good rates. I had a very good experience refinancing through Sammamish because they are very efficient and trustworthy.
1-4-2010- George S- Oak Harbor- I am a previous customer and this was the easiest and fastest closing that I have ever had. Compared to other companies that I have dealt with, they are good, fast and inexpensive. I appreciated that someone was always there to answer the phones and you can speak to the owner too!
12-25-2010- Richard S- Gig Harbor, WA- We were referred to Sammamish Mortgage by a friend. Sammamish did what they said they were going to do. They were very up-front about the process and they had no hidden agenda or charges. They have a very efficient process and staff and provided great communication and quick responses to questions. They made an extra effort to negotiate a lower interest rate and made the process convenient for me.
12-22-2010- Maxine K- Sammamish, WA- SM offered the best rate, were very efficient and provided great customer service.
12-21-2009- Tim S- Bonney Lake, WA- Sammamish offered low rates and costs compared to Chase bank and was also highly recommended by a co-worker. Their web site made it easy to apply and Michael Shane got me a great quote quickly and made the whole process really a good experience. You guys are great people. Thanks again. –Tim
12-16-2009- Raymond P- Olympia, WA- I chose to work with Sammamish because they are somewhat near where I live and they advertised good interest rates. Sammamish was quick to respond to any questions and processed my paperwork quickly, which I appreciated.
12-14-2009- Brad B- Kalama, WA- SM offered a great rate was easy to work with and everything turned out as they said it would. It was very nice to do business with all of you. Enjoy the holidays.
12-9-2009- James J- Beaverton, OR- Working with Sammamish Mortgage is simple and easy. Their low closing costs were simple and easy as well.
12-9-2009- Eric J- Seattle, WA- I chose to work with Sammamish, because I had a very positive prior experience refinancing. You have a very efficient company and I had a good experience this time around as well.
12-8-2009- Geir W- Kenmore, WA- First off, I’ve recommended you guys to several family and friends, some of whom are in the process of refinancing with you right now. I chose to work with Sammamish because of their longevity, and low rates. I appreciated your professionalism, honesty and clear communication throughout the process.
12-5-2009- Matthew T- Lake Stevens, WA- Sammamish Mortgage offered me a good low rate and competitive costs. When I talk to others about refinancing, I’d tell them to check out Sammamish’s rates because they are very competitive.
12-4-2009- David L- Spokane, WA- Sammamish had the cheapest closing costs that I could find and the process was very fluent and smooth.
12-2-2009- Monica W- Issaquah, WA- I chose to work with Sammamish Mortgage because they had very competitive interest rates and their website provided very useful information. I appreciated the courtesy, friendliness and responsiveness from their staff. Thanks everybody.
11-30-2009- Christopher S- Woodinville, WA- I used Sammamish Mortgage for a refinance on my primary residence. This was done during a period of very high volumes in the industry (rates were quite low) and Sammamish was timely in all that they said they would do. The lender was a bit slow in processing (due to volumes) which meant the normal 30-day lock would be exceeded. Sammamish honored the lock without hassle or additional fees. All in all, everything went quite smoothly.
11-24-2009- Rosie B- Federal Way, WA- We have worked with Michael Shane in the past and found him to be well educated in the mortgage field and professional. We have always been treated with honesty and sincerity in our dealings with him and his staff. Call Michael Shane if you want to work with someone who is going to work for you. You will be treated with honesty and respect while getting the best rates available.
11-19-2009- Gene B- Gig Harbor, WA- Purchasing a bank owned property can be a real challenge: the buyer is dealing with banks on both sides and they often have very stringent requirements. Sammamish Mortgage helped me navigate this difficult path and ultimately close a deal that could have fallen through at any of a number of sticking points along the way. They really stepped up when it was necessary.
11-19-2009- Denise A- Kenmore, WA- We have used Sammamish Mortgage in the past and were extremely pleased with the service and timeframe that they were able to close our loan. Their ability to submit most of the paper work electronically streamlined the process.
11-17-2009- Paul H- Renton, WA- Sammamish Mortgage had the product that I wanted for an appropriate price and they have knowledgeable staff that made me feel comfortable doing business with them. Our experience with Sammamish Mortgage resulted in an almost effortless refinance. Everything was explained from the beginning and everything occurred as explained. The staff was knowledgeable, courteous and easy to work with. I have already recommended them to a coworker.
11-17-2009- Mike M- Ballard, WA- Whenever I hear that a person is looking into buying a home I am going to tell them about Sammamish Mortgage. I know they'll get the best price and service.
11-16-2009- Ned P- - Sammamish was easy to deal with. I appreciated their expertise, friendliness and courtesy. Everything went as it was suppose to. No surprises. They are great people to work with. No wonder Michael is one of the top one hundred originators in the nation. He has a great staff!
11-16-2009- Robert K- Issaquah, WA- I feel fortunate to have found Sammamish Mortgage. I prefer dealing with locally owned companies, and Sammamish Mortgage provided great rates, low fees and excellent service. Sammamish had excellent rates and very low costs. Plus your communication was very professional. Since many places offer low rates and expenses, I appreciated the prompt and courteous response to my questions. It's great to have a local company that provides great rates, low expenses and excellent service.
11-14-2009- Lori H- Battle Ground, WA- I researched a number of mortgage brokers on the web and found that your website was thorough in answering many questions. I liked that when I called, I got a live person immediately who could give me preliminary information in order to compare service and rates with our credit union and another competing mortgage broker.
11-13-2009- James S- Sammamish, WA- Low cost...excellent service...question answered quickly...the whole thing was a pleasure.
11-12-2009- Barry F- Kent, WA- You guys and gals are incredible. The efforts put forth were well beyond my expectations. Nobody here will believe me if I tell them what you were able to do for me. They will think I finally lost it. It has been a wild ride. Thanks for all your efforts (they were many). Kudos to SM and ALL the staff there.
11-11-2009- Dan H- Bothell, WA- I chose to work with Sammamish Mortgage because they offered great rates, had many positive reviews on their website and they had an A rating with the BBB. Sammamish Mortgage was professional and very pleasant to work with. We got an excellent rate, and great guidance throughout the refinance process, even given the numerous recent changes in the mortgage industry. A great all-around experience!
11-11-2009- Deirdre G- Vashon, WA- Sammamish was very professional, responsive and transparent. I really enjoyed working with Jeanne and appreciated her quick turnarounds and her professional explanations.
11-7-2009- Sue H- Woodinville, WA- I chose Sammamish Mortgage because of their Better Business Rating and the quality of their website. There was enough info on their website to know what costs and interest rate would be, and I utilized the rate quote tool. Their estimated costs were accurate and the process was completed on schedule. No surprises.
11-6-2009- Matt M- Seattle, WA- My previous experience obtaining a mortgage through Sammamish Mortgage in 2007 was outstanding. Choosing them again was a very simple decision. They have excellent rates, low & very fair closing costs. They were honest & accurate.
They provided excellent service from honest & very hardworking people. I would recommend Sammamish Mortgage to anyone. We had some difficulties (no fault and outside the control of Sammamish Mortgage) & without the diligent efforts of Stacy & Michael, I'm not sure we would have ultimately been able to close on our home.
10-27-2009- Kelli P- Redmond, WA- Financing or refinancing a mortgage is always a stressful experience but your organization was very efficient and "on the ball", making it a much more pleasant experience. Very happy with the end result!
10-25-2009- Richard B- Mukilteo, WA- Sammamish Mortgage is easy to work with and they were very responsive, especially when I had questions.
10-19-2009- Terry M- Auburn, WA- For the most part, I chose Sammamish Mortgage because of their website. It answered all my questions before I even called the company. I had an excellent experience refinancing and they are truly a no b.s. company. Thank you everybody.
10-16-2009- Bob C- Snohomish, WA- I found their company on Bank Rate and chose to refinance through them because of their low rates and BBB rating. They were quick and efficient. Overall, I had a very pleasant refinancing experience.
10-15-2009- Sudhir J- Sammamish, WA- If I were to talk to someone about what to expect from Sammamish Mortgage, I’d tell them they will work with you to get the best rate, terms and conditions possible.
10-12-2009- Charles B- Shoreline, WA- Sammamish had the best prices I could find and I appreciated their responsiveness, competency and great service.
9-17-2009- Amadeo G- Lynnwood, WA- We want to thank you for the very professional way you treated us and keeping us well informed during the entire process. You have a very smooth operation and you present all steps of the procedure in a clear and honest way.---THANK YOU
We will be more than glad to recommend your mortgage company to anyone who may cross our way and needs a mortgage. Even if they don't, we will tell them about our experience with you all, so they too can spread the word to someone they may know who needs a mortgage.
Again thank you
9-6-2009- Paul M- Federal Way, WA- You can count on an honest explanation of the process, rates, expenses and what you need to do so they can make it happen. If you qualify and do your part, they will make it happen. Even with my tardiness in getting all documents submitted on time and my trip out of town; Stacy was able to have my loan closed in 30 days. Great support!
9-5-2009- Krasimir P- Bellevue, WA- This is by far the best mortgage experience I have ever had and in my opinion, Sammamish is the best in the business. Their professionalism is of the highest degree. They were fast, efficient and they got the job done! Thank you to all at Sammamish Mortgage.
9-5-2009- Jim V- Issaquah, WA- We were recommended Sammamish from a friend and the fact that they had the best interest rates I could find made my decision easy. They did an excellent job helping us with our refinance and I would definitely recommend them to others.
9-4-2009- Jesse D, Seattle, WA- They have a great combination of low costs, good rates and good service. They were very helpful and I appreciated their responsiveness.
9-3-2009- Maureen S- Kirkland, WA- I chose to work with Sammamish Mortgage because I worked with them before and had a positive experience. They were great this time around as well. They are very prompt and they do what they say they are going to do. I also appreciated their courteous and knowledgeable staff.
8-23-2009- Kristi R- Lynnwood, WA- I chose Sammamish Mortgage, because they had a good reputation, high rating from the better business bureau and good referral from a friend who recommended them. They also had one of the lowest overall APR. During the process, they seemed to have good relationships with their lenders. They were all very easy to work with, friendly and honest.
8-19-2009- Kathryn T- Olympia, WA- Sammamish Mortgage had the lowest quotes on the website for jumbo loans. We are impressed with their company because of the clear and straightforward communications and the efficiency with which the staff handled our refinance.
8-18-2009- Connie L- Bothell, WA - I was referred by a friend who had a good experience on a refinance. I had a great experience refinancing and was pleased with their great customer support. Thank you all. :>)
7-23-2009- Kim C- Maple Valley, WA- Sammamish Mortgage is a no-nonsense company focused on customer service, professional knowledge and excellent communication. It is also convenient that you have an association with an escrow service at the same location.
The staff at Sammamish Mortgage excelled at customer service and communication. They kept me informed through every step of the process and provided all essential documents in a timely manner and did most everything electronically, which was efficient and a real time saver. I cannot think of a single thing that I would want to change about my experience. 14 days from start to finish is the best testament I could provide that demonstrates your professional skill, attention to detail and overall efficiency. Thank you for the best home finance experience I have ever had.
7-14-2009- Bruce B - Snohomish, WA - I liked Sammamish Mortgages rates, but more importantly, I felt comfortable with them helping me with my refinance from the first contact. Thanks for a making my refi experience great from the beginning all the way through to closing!
7-14-2009- Rick K - Edmonds, WA - Previously, I had a great experience with Sammamish, and this time around, they still had the best rate and closing costs I could find.
7/11/2009 - John R – Marysville , WA- Sammamish Mortgage was very straight forward much more so than other companies we contacted. They were friendly and worked to get the best deal for us. A in customer service! This was our best experience we've ever had in dealing with a mortgage loan. You went the extra step to give good clear guidance on what paperwork was needed and explained the process, getting us the lowest rate we could get at the time with the rates moving all over, up & down. We are very happy and have no regrets. I wish we had known about Sammamish Mortgage when purchasing our 1st home.
7/10/2009 Kim K – Maple Valley , WA - Thank you for making this refinance flow unbelievably smooth and efficient. You can be sure I will refer any of my friends seeking home financing to Sammamish Mortgage. It is a great comfort to us to be out from under the ARM we had previously and I am very pleased with the rate and costs associated with this loan. Diane and I wish your team great success in the future as we hope to see this economic downturn slowly come to an end.
7/10/2009- Karen N - Kirkland , WA- I was surprised at how painless the process was. Everything went smoothly.
6/29/2009- Dean S - Liberty Lake , WA- Thanks for your excellent service on my refinance. Sammamish Mortgage will always remain the first choice for my mortgage needs.
6/26/2009- James R - Snoqualmie , WA- The staff were very clear on what could be done and they performed to our complete satisfaction. We had heard from others how difficult it was to get financing in the current economic environment. That was not our experience. Totally satisfied!! Thanks Jeanne, Ryan, Stacey and Sandy. You guys are pros! Thanks for keeping us fully informed during the process and getting us the rate and terms we wanted. Always professional, friendly and available.
6/26/2009- David R - Sammamish , WA- Professional, low costs, Michael is great to work with and all folks there are nice.
6/18/2009 – Christine B – Fall City , WA- Thank you so much! I wanted to let you know that I posted a review of Sammamish Mortgage on Judy's Book yesterday. A rave review, of course! Thank you so much for your outstanding service. It has been a pleasure refinancing with you and your company. And thank you again for the subscription to "You" Magazine. :-) It was a pleasure working with all of you (and Sandy with escrow) as well. Such a smooth and easy process, I hardly even knew we were refinancing!
We were very impressed with the high caliber of service we received from Sammamish Mortgage. From the amazing rates and very reasonable fees, to the expertise and responsiveness of every team member, we could not have asked for a better experience. We have already recommended three different people to you, one of whom I believe is even in the process of refinancing with you right now.
We sincerely appreciate your making this process so easy. We will continue to rave about our experience with Sammamish Mortgage to anyone who will listen!
6/17/2009- Jim A - Redmond , WA - Good rates, honest representation of fees and rates. Very professional staff who worked very hard at making sure everything was done, done right, and done right away. I came to Sammamish Mortgage because of their low published rates. I would go back to Sammamish Mortgage without question because of their attention to detail. Our refinance went very smoothly, and in this market that is not an easy thing to do!
6/17/2009- Rick K - North Bend , WA- I received a referral from a friend and I had a great initial conversation with Jeanne Shane that gave me a high degree of confidence in Sammamish Mortgage. I appreciated how courteous and knowledgeable your staff was. I was pleased at how smooth and quick the process was and especially that there weren't any surprises.
6/17/2009- David M - Friday Harbor , WA- Our experiences have been zero-hassle and we have been able to get loans closed at the rates and fees quoted.
6/16/2009- Gary B - Fall City, WA- Most competitive rates and fees; A rating with the BBB; very responsive to inquiries. They offered by far the most competitive rates with very reasonable fees. They were extremely responsive to any inquiries. They are a very solid, trustworthy organization. Very highly recommended! It was a pleasure working with Sammamish Mortgage, and we could not have asked for a better experience. The process was so smooth and easy, we hardly knew we were refinancing. We were very impressed with the exceptional level of service we received, from the extremely competitive rates and very reasonable fees, to the expertise and responsiveness of every team member. We have already recommended three different people to Sammamish Mortgage and will continue to rave about our superlative experience. Thank you so much!
6/3/2009- Alfred A - Seattle , WA - They provide an efficient refinancing package at very competitive rates.
6/3/2009- Chip B - Redmond , WA - Great rates, low cost and excellent communication. Everyone we spoke with at Sammamish Mortgage was helpful and did a great job. We wanted to express our thanks to you all for your efforts to help us with our refinance. You were responsive and available at a time when we needed to essentially walk away from a lock with another lender. That turned out to be a great decision on our part to go with your team, even though we'd already paid to lock in with the other lender. We will be recommending Sammamish Mortgage to our friends and colleagues. You have provided World Class Client Service, and to that we say well done!
Thanks again
6/2/2009-Jeff W – Burien , WA - We had previously used them for our home purchase and when we decided to refinance came back to them. Originally, we chose them based on their low closing costs. When we refer someone to you, we will tell them that we had great service and the loan rate compared to the APR was the lowest we could find. We have already referred several friends and acquaintances to Sammamish based on our experience. We felt that they kept us informed and communicated well throughout the process.
6/2/2009- Mark J - Woodinville , WA- Saw their newspaper ad, local company, answered initial phone calls promptly and with courtesy. Ryan was very pleasant to deal with.
6/1/2009- Joseph M – Shelton , WA- I have worked with Sammamish Mortgage before. They take the time to talk with me and work out the fine points so that everything is in order and ready to go. I do not hesitate to recommend them to anyone. The first time I used Sammamish Mortgage I was in a situation without a real estate agent. I'd never done it before so I asked Jeanne some questions. Instead of telling me "you need to get a lawyer" she simply called the lawyer she was using for a similar type of transaction. This gesture was all I needed to move forward with Sammamish Mortgage and I haven't considered anyone else since then. I'll likely have another transaction later this year and will not hesitate to use Sammamish Mortgage again.
6/1/2009- Derin B - Seattle , WA - We have been working with Sammamish Mortgage for a few years now, and we really appreciate the excellent service we receive. Michael and the team really listened to our needs, gave great advice, and got us exactly what we wanted. Thanks again!
5/30/2009- Doug C - Sammamish , WA - Worked with them before; no hassles. They do a great job educating; and get it done right. Positive experience; no problems; that's all I want.
5/29/2009 – Doug H – Seattle , WA - You will have my personal referral to others – it was a pleasure to work with Sammamish Mortgage to refinance, you staff was professional and helpful, and we did the refinance in record time with no glitches.
5/28/2009- George K - Sammamish , WA - From the initial conversation I was given the feeling that everything was touched on concerning the entire process. This was the most seamless experience that I have ever had with a refinance. Very professional and knowledgeable. I will definitely recommend Sammamish Mortgage.
5/21/2009-Elizabeth A – Issaquah , WA- I have had 2 other mortgages coordinated by Sammamish Mortgage. I wouldn't have gone anywhere else! I love the story of Sammamish Mortgage - that it's a family business. Michael is an excellent and reliable broker. I missed seeing Michael this time! Congratulations on your wedding. Blessings to you all as you carry on in this challenging economic season!
5/21/2009- Beta L.K. – Bellevue , WA- They watched and monitored rates and locked us at a pre-agreed rate (a very helpful service for busy individuals like myself).
5/19/2009- Tom G - Sammamish, WA- Great Service. Great Communication. Very fast process from application to closing (less than 4 weeks) I really can't say enough positive things about Sammamish Mortgage. I am totally impressed!
5/14/2009- Marcus B - Kent, WA- I felt that they were personable and easy to work with, good communication and fast service when it came to problem solving and getting answers in a timely fashion. A top notch mortgage company, a rare thing these days to find. Very professional, honest, timely and considerate. Most of all, good communicators overall.
5/10/2009- Jim L - Redmond , WA - We have purchased/refinanced multiple homes in the past 24 years. Sammamish Mortgage is by far the best experience we had in this time: the loan application process was straight-forward and easy to do on-line. The fixed rate and pricing desired were obtained in less than 10 days after was application and the closing occurred well-within the short rate lock provided by the investor. We couldn't be more pleased with Sammamish Mortgage and Eastlake Escrow! Jim & Kathy
5/8/2009- Chris H - Federal Way, WA - They have good rates and are very easy to work with.
5/1/2009 – Dominic D – Friday Harbor , WA - We closed on the loan yesterday. Thanks for all your help. You and your company are very professional - the kind of people we like to do business with. Maybe someday we will have an opportunity to meet.
4/27/2009- Grigoriy S- Bellevue, WA - I would recommend Sammamish Mortgage to anyone who is looking for an excellent customer service and closing with no surprises.
4/27/2009- Rick S - Vancouver , WA- Fair price, as quick as can be expected and personable.
4/16/2009-David M – Issaquah , WA - We are repeat customers (and will most likely be three/four-peat). Sammamish Mortgage is very professional without being pretentious. We also didn't get that mortgage mill feeling I have had with other brokers. I feel like quality folks are handling my process.
4/13/2009- Heather L - Seattle , WA- I was pleased with the level of service and felt comfortable working with all members of the team. Michael Shane was informative and very fair. The closing costs and interest rates are very competitive. I think the company has a lot of integrity and it shows in the way that it deals with its customers.
4/8/2009- Robert S - Bellevue , WA- I have and will continue to recommend Sammamish Mortgage to anybody who is looking for assistance in obtaining loan for a new home or a refinance.
4/7/2009- Herman S – Sammamish , WA - Keep up the good work and I hope you around for a long time. Special thanks to Michael who took my call at home on a Saturday to lock a rate and to both Sandy and Suzanne for the excellent communication and service.
4/6/2009- Betty B - Tacoma , WA - You were very upfront and honest. No game playing around with interest rates and your company is easy and very efficient to work with. Thanks again for the great experience!!!
4/5/2009- Gary D- Monroe, WA– They are an excellent company to do business with and they are very much with you and on your side. There is no pressure in anyway from them. They are happy to answer any questions you might have through out the process. Since refinancing my mortgage I have referred two people to Sammamish Mortgage. I mentioned the smooth transaction process that I experienced and both people were attracted to that. The great thing is Sammamish Mortgage had all the information you might need without any rush. They were always happy to talk to you and help.
4/1/2009- Dai M- Seattle, WA - I've already related how pleased I was with the refinance to friends and relatives.
3/24/2009- David D - Redmond, WA- Easy to talk with. Consistent message. Online application was appreciated.
2/20/2009- Chad F – Elma, WA- What could have been a disastrous situation caused by the lender turned out to be an over all good experience because of Sammamish being accountable & looking out for us as clients. We couldn't be more satisfied with the end result!
2/20/2009- Andrew D - Duvall , WA - Thanks for everything.
2/17/2009- Vijay R - Bellevue , WA- We would definitely recommend Sammamish Mortgage to anyone seeking to refinance their home. Ron Wilcox provided us excellent and efficient service in refinancing our home.
2/12/2009- Dwight O - Copalis Beach , WA- This went so smooth and fast, it was unbelievable. In all the houses we have bought and sold, and mortgage companies we have dealt with - you guys were perfect.
2/5/2009- Gigi M - Sammamish , WA- You're the BEST, Jeanne :) I will let anyone I know who's refinancing that Sammamish Mortgage CAN be TRUSTED! I didn't have to make many decisions because of the "trust" I have in YOU! :))))
2/3/2009- Christie P - Bothell , WA- This Company is the best mortgage company I have ever done business with -thanks for everything.
2/3/2009- Marjorie M- Seattle, WA- Overall, our refinance experience very pleasant. Very nice and easy to work with.
2/3/2009- Mary Ann J- Seattle, WA- I consider Michael Shane one of the most ethical and hardworking advocates for his constituents. He went out of his way to help me get a good loan rate after I had asked him to contact me when the rates hit a better level than I was paying. He did that and kept me in mind when I had long given up on the possibilities. He had to do extra paperwork to meet new and stringent standards for home loans, and held the process together throughout.
2/2/2009- Cuong L - Tacoma , WA- I liked the fact that there were no surprises and you guys answered my questions promptly. I liked how efficient the process was, there was no hidden fees and no surprises.
2/2/2009- Lorelei G- Seattle, WA - I have already mentioned your great service to our neighbors and friends. Keep up the good work!
1/26/2009- Mark S- Issaquah, WA- Jeanne and her team were there to answer questions. The fees they charge compared to other lenders are very low. The transaction was very smooth. My involvement was extremely minimal after sending the initial required documentation, and this was during a very busy time in the industry. Thanks Jeanne!
1/22/2009- Eric J - Seattle , WA- Michael does a fantastic job providing clear answers to all questions and makes it easy to understand. He was also patient with us as we figured out what path to take.
1/20/2009- Shane S- Issaquah, WA- You have my business and referrals for life. Thank you for the outstanding service!
1/10/2009- Marcus B- Redmond, WA- Mike - Great job. I'll be referring you whenever I get the chance. Thanks
1/7/2009- Gerlando P - Sammamish , WA- By far the best broker experience I've had. I really appreciate the time spent in figuring out the best solution for my situation rather than simply rushing me through to close. I will definitely use you guys in the future.
12/18/2009- Anne Marie C - Bellevue , WA- I have purchased many homes, and this was by far the smoothest mortgage process I have experienced. This meant a lot to me because the mortgage occurred during a foreclosure and credit crisis. Everything occurred exactly the way Michael assured me that it would. Sammamish Mortgage did a great job.
12/2/2008- Herman S – Sammamish, WA- I would like to compliment everyone I came in contact with at Sammamish Mortgage, specifically Michael and Suzanne, in their open and prompt lines of communication. I ask a question, I get an almost immediate answer... refreshing. Thank you.
11/20/2008- Ron T - Enumclaw, WA- All questions were answered efficiently and effectively. Stacy Schmitt was great to work with and extremely helpful. Sandy Sadowski came in on Saturday (her day off) to do our closing and was well prepared. Great job.
10/31/2008- Tracy R- Medical Lake , WA- Wonderful experience--you were fast and efficient. The mortgage approval was very fast thus allowing us to close within a week.
10/30/2008- Anne H – Lincoln City , OR- Overall I feel everything went well. I would go with Sammamish Mortgage again if I needed to buy another house. This one went very smoothly. Thank you for your help.
10/28/2008- Pamela H – Tacoma , WA- You have a professional organization that is conducted with efficiency and courtesy. Thank you
10/24/2008- Tracy D- Issaquah, WA- I liked receiving the weekly emails updating me about the loan process in general. Any questions I had, you answered quickly over the phone and made sure to explain everything to me. I appreciated the high level of customer service and attention. Thank you.
|
|
 |
|
|