Great communication. Quick to respond. Very helpful, making the process easy.
Steve has been a pleasure to work with. His attention to detail, patience, and service is top notch. Also a shout out to Sandra, who was part of the weekend on-call staff. The staff go above and beyond to provide excellent customer service. Although I did not ultimately close with Sammamish, I highly recommend considering Sammamish if you are in the market for a loan.
We had the pleasure of working with Senior Loan Officer Trevor with the purchase of our first home. The entire process was smooth, efficient and very informative. Sammamish Mortgage went above and beyond what our expectations were and we feel very fortunate to have selected them to work with. Great family/local business. I cannot say enough good things about them. If you're shopping for home loans, these are your guys!
Ryan and Tonya gave me some of the most impressive customer service I've ever experienced. As so many know, the home-buying experience can be a mountain of uncertainty, worry, and stress, and the financing can be extra-special maddening. Here's my story: I received our pre-approval under another company although I explained my entire situation they said everything is PERFECT!!! I as less 15 days of my closing and needed something urgently or ill lose my home under this crazy market situation. Ryan responded to my call for a more competitive quote, worked with me until 6pm and then again starting at 8am, and got the whole loan locked kept assuring me how delightful and trustworthy they are.Then guess what!!! My loan were approved in just 3 days.... Their service didn't stop there. Throughout the process, they communicated clearly, openly, and honestly with me. Ryan and Tonya didn't simply model what an ideal Loan Officer should do; he modeled what anyone in customer service should do. Just stop your research and use Samamish mortgage!
It was great. Ryan Shane is an exceptional partner through this process.
Great experience from the start. I worked with Nick and he was honest and informative throughout the whole process. When I was ready to lock he let me know rates had actually dropped and gave me an even better quote. Honest business practices, and that goes a long way with me.
We loved our experience with Sammamish Mortgage. Ryan Shane went above and beyond to help our house offer go through and get our loan process started! Thank you!